Ooi Yi Jie
Automotive Technician
Kepong
Summary
Seasoned Technician with a proven track record at Salient Progress Sdn Bhd (Proton), enhancing customer satisfaction through expert troubleshooting and efficient parts replacement. Excelled in vehicle maintenance and repair, demonstrating exceptional diagnostic skills and a commitment to safety. Trained peers, showcasing leadership and technical prowess.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Technician
Salient Progress Sdn Bhd (Proton)
10.2022 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Trainee Technician
XD Auto Sdn Bhd
10.2021 - 02.2022
- Completed work orders in a timely manner, ensuring efficient job completion and prompt service.
- Inspected equipment to diagnose operational issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Trainee Technician
Roda Indah Motor Sdn Bhd (Toyota)
11.2019 - 04.2020
- Assisted senior technicians in complex troubleshooting tasks for improved system functionality.
- Reduced downtime by swiftly identifying and addressing technical issues.
- Streamlined workflow processes by maintaining a clean, organized, and safe work environment.
- Gained expertise in various diagnostic tools and test equipment for optimal results in repair tasks.
Education
High School Diploma -
TOC Automotive College
Petaling Jaya, Selangor, Malaysia 07.2019 - 10.2022
Skills
Parts Replacement
Vehicle maintenance and repair
Troubleshooting skills
Suspension Systems
Brake Systems
Heating and Air Conditioning
Languages
Chinese (Mandarin), Chinese (Cantonese)
Native language
English
Upper intermediate
B2
Malay
Upper intermediate
B2
Timeline
Technician
Salient Progress Sdn Bhd (Proton)
10.2022 - Current
Trainee Technician
XD Auto Sdn Bhd
10.2021 - 02.2022
Trainee Technician
Roda Indah Motor Sdn Bhd (Toyota)
11.2019 - 04.2020
High School Diploma -
TOC Automotive College
07.2019 - 10.2022
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