Ooi Tiang Ann
Summary
Dynamic Electronic Engineering professional with a Bachelor’s degree and over 10 years of comprehensive experience in the field. Proven ability to communicate effectively and build strong relationships, facilitating collaboration with customers to meet complex technical requirements. Expertise in prioritizing tasks and driving both personal and team objectives, ensuring efficient and successful project completion. Eager to embrace a challenging engineering role that leverages technical skills while fostering organizational growth and innovation.
Overview
12
12
years of professional experience
Work History
IE Engineer
JABIL
06.2020 - Current
- New Product Introduction (NPI) – PVAC & ACDC Products
- Designed and fabricated jigs and fixtures for new production line setups.
- Resolved gasket misalignment issues using pneumatic fixtures, achieving zero offset.
- Standardized TIM (Thermal Interface Material) curing process with timing control fixtures, fixing curing time at 40 minutes.
- Eliminated pin bending defects by modifying jigs and implementing supplier part control, reducing defects from 65% to 5%.
- Improved jig design to prevent TIM contamination on PCBA assemblies, resulting in zero contamination.
- Developed comprehensive NPI OMS documentation including jig and fixture guidelines, eliminating workmanship-related issues.
- ACDC 3W & 4W Products
- Fabricated label template and foam taping jigs to ensure accurate placement.
- Achieved consistent label alignment and improved assembly efficiency.
- ACBOX Product
- Designed poka-yoke jigs for accurate color-coded pin and connector insertion, eliminating assembly errors.
- Developed a PCBA assembly jig to prevent component damage, resulting in zero testing failures.
- VAA Product
- Created no-go gauges and PCBA assembly jigs, ensuring precise component placement and preventing PCBA damage.
- Implemented a material scanning system to avoid incorrect part installation.
- VAF Product
- Introduced manual torque scanning to resolve manifold failure issues.
- Designed label template jigs to ensure consistent placement.
- Conducted evaluations based on customer feedback, leading to a significant reduction in manifold failures.
Sale Engineer
METROTUBE SDN BHD
07.2019 - 06.2020
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Identified and supported resale opportunities to achieve sales plans.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
NPI Engineer
PAN INTERNATIONAL ELECTRONIC (PIE)
06.2017 - 06.2019
- Tonga Plus Project
- Coordinated material preparation, BOM verification, and documentation (WIS, PFMEA, PMP) for sample builds.
- Resolved LED light failure caused by solder paste short; implemented corrective actions.
- Modified inconsistent jig designs to improve poron assembly by operators.
- Prepared 8D reports to address customer complaints including lens bulging, internal frame dislodge, and display failures.
- Adjusted internal frame press fixture and verified pressing consistency using carbon paper.
- Performed sorting and rework for defective products; developed rework methods for failures.
- Evaluated RTV glue machine and assessed performance for production use.
- Conducted operator training and assembly method assessments.
- Supported production during line-down and low-output scenarios.
- Addressed press fixture timer and power issues; communicated with suppliers for resolution.
- Reported charging clip plating defects and coordinated resolution with supplier.
- Built and validated golden samples for functional testing.
- RSM Project
- Liaised with vendors for fixture procurement and buy-off procedures.
- Designed and fabricated jigs and fixtures to support operator assembly efficiency.
- Collaborated with customers on audio jack evaluation and testing.
- Retrained operators to address low line output and improve assembly methods.
- Designed leak test jigs and hand press tools to improve testing efficiency.
- Investigated high leak test failure rates; identified root cause as housing dimension issues.
- Updated WIS, PMP, and PFMEA to reflect revised torque specs, solder temperatures, assembly methods, and epoxy oven curing parameters.
- Monte Plus Antenna Project
- Developed WIS, PMP, and PFMEA documentation for antenna product control.
- Designed and fabricated continuity test jigs, antenna measurement tools, and adhesive press fixtures.
- Observed and corrected operator assembly methods.
- Modified heatstake horn and nest tooling to ensure assembly consistency.
- Bali Waterproof Project
- Verified BOM accuracy and prepared WIS for NPI execution.
- Reported material quantity discrepancies to customer.
- Monitored production line to ensure NPI process adherence.
- Belt Clip Project
- Investigated and reported part breakage issues to supplier for corrective action.
Process Engineer
NTPM
02.2016 - 06.2017
- Yield Improvement
- Take cycle time and identify bottleneck.
- Analyzed and monitored machine downtime to address belt roller inefficiencies.
- Assessed key factors such as roller gap, oil supply, paper thickness, and paper alignment to identify root causes of downtime.
- Result: Successfully reduced belt roller downtime from 60% to 5% through targeted adjustments and preventive measures.
- Quality Improvement
- Investigated toilet roll white core delamination by evaluating glue tank conditions, scraper gaps, glue level balance, and glue skinning formation on paper core machines.
- Conducted trials run with alternative glue types for improved adhesion.
- Result: Reduced defect rate from 54% to 6%; determined existing glue remained cost-effective compared to alternatives.
- Inkjet Printer Cost Reduction
- Evaluated new inkjet printer models by tracking solvent consumption and alarm frequency to determine production suitability.
- Increased print count per cartridge from 26,000 to 35,000 by optimizing solvent usage.
- Implemented an auto-shutdown feature for printers on idle lines to minimize waste.
- Performed daily maintenance to ensure consistent print quality and performance.
- OK Machine Output Improvement
- Monitored machine speed, manpower efficiency, operator methods, and equipment condition contributing to low output.
- Addressed frequent jamming of RGC 400-sheet plastic at the transition wheel by applying masking tape and coordinating with suppliers to change plastic surface specs.
- Managed monthly solvent inventory for inkjet printer operations.
Process Engineer
Ibiden
12.2013 - 01.2016
- CDH Machine Setup & Qualification
- Setup new CDH drilling machines.
- Evaluated machine conditions using hole analyzer and spindle run-out checks.
- Assessed hole diameter (circular and slotted), depth, and width accuracy via microscope and depth gauge; analyzed Cpk for process capability.
- Conducted drill bit chipping inspections and performed CDH alarm analysis using PPM metrics for fault detection.
- Drilling & Inspection Operations
- Operated drilling and CDH machines; verified drill bit end-point locations using panel programs.
- Performed X-ray inspection to judge internal hole patterns and ensure design compliance.
- Investigated tapping machine failures; identified root causes and implemented corrective actions to reduce downtime.
- Quality Control & Troubleshooting
- Reworked offset hole locations using X-ray drilling and adjusted offsets.
- Verified first-cycle machine conditions after maintenance to ensure readiness.
- Process Monitoring & Documentation
- Maintained monthly program hit count reports for the planning team.
- Created and updated finishing hole inspection programs for new production runs.
- Registered new drill bits with each new program launch to ensure tool tracking.
- Machine Calibration & Maintenance
- Conducted pin setting machine adjustments for engineering/test products.
- Verified machine accuracy (spindle run-out, vacuum level, 30-hole precision) after machine relocation. Perform 12-hour heat-run to restart.
- Urgent Lot & Laser Process Monitoring
- Monitored and expedited urgent lots to avoid production delays.
- Supported the YIP team by:
- Monitoring laser power and galvano performance daily.
- Checking for via hole shifts and coupon shorts using panel surface grinding.
Education
Bachelor of Engineering (Hons) - Electronic Engineering
University Tunku Abdul Rahman (UTAR)
01.2012
Diploma - Electonic Engineering
Kolej Tunku Abdul Rahman
01.2008
Certificate - Electronic Engineering
Kolej Tunku Abdul Rahman
01.2006
Sijil Pelajaran Malaysia (SPM) - undefined
S.M.J.K Krian
01.2005
Skills
- Process Improvement
- Conduct cycle time analysis and identify production bottlenecks
- Design and optimize jigs and fixtures for manufacturing efficiency
- Support NPI by adapting jig and fixture designs for new packages and materials
- Software Proficiency
- ERP: SAP
- Productivity Tools: Microsoft Excel (data sorting, Cpk, standard deviation), Word, PowerPoint
- Statistical Analysis: JMP (box plots, data visualization)
- CAD Tools: CAD software
- Data Analysis & Quality Control
- Perform Cpk and statistical analysis using Excel and JMP
- Conduct GR&R (Gage Repeatability & Reproducibility) studies to assess measurement system variability
- Implement corrective actions to reduce variation from human, machine, and material sources
Language Proficiency
Spoken & Written: English, Malay, Chinese
Machine Operation
- Drilling machines
- CDH machines
- Hole analyzers
- Nexiv measurement systems
- RTV machines
- Heatstake equipment
Timeline
IE Engineer
JABIL
06.2020 - Current
Sale Engineer
METROTUBE SDN BHD
07.2019 - 06.2020
NPI Engineer
PAN INTERNATIONAL ELECTRONIC (PIE)
06.2017 - 06.2019
Process Engineer
NTPM
02.2016 - 06.2017
Process Engineer
Ibiden
12.2013 - 01.2016
Diploma - Electonic Engineering
Kolej Tunku Abdul Rahman
Certificate - Electronic Engineering
Kolej Tunku Abdul Rahman
Sijil Pelajaran Malaysia (SPM) - undefined
S.M.J.K Krian
Bachelor of Engineering (Hons) - Electronic Engineering
University Tunku Abdul Rahman (UTAR)
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