Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
ONG LIT SIONG

ONG LIT SIONG

Sales Representative
Cheras, Selangor,10

Summary

Driven professional with a track record of exceeding customer expectations in real estate and sales, notably with IQI Realty. Expert in negotiation and property assessments, blending sales expertise with critical thinking aptitude to deliver exceptional results. Skilled in both lead follow-up and creating positive customer experiences, achieving high levels of client satisfaction and repeat business. Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.

Overview

3
3
years of professional experience

Work History

Real Estate Agent

IQI Realty
06.2024 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advised clients on market conditions and property value for informed decision-making.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.

Sales Assistant

GT GADGET & TECH
10.2023 - 05.2024
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Bartender

Roar Premium Indian Cafe
03.2022 - 09.2023
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Wheels Restaurant and Bar
12.2021 - 02.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Kitchen Crew Member

McDonald's Restaurant
05.2021 - 11.2021
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, streamlining food preparation processes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Increased customer satisfaction levels through attention to detail in preparing visually appealing dishes that met dietary restrictions or preferences.

Education

Law Enforcement

GOON INTERNATIONAL COLLEGE
Kuala Lumpur, Malaysia
08.2025

Economics

SMK BUNTONG
Ipoh, Perak, Malaysia
03.2021

Skills

Lead Follow Up

Languages

English, Tamil
Native language
English
Proficient
C2
Malay
Proficient
C2
Tamil
Proficient
C2
Chinese (Mandarin)
Elementary
A2

Interests

Motorsport

Timeline

Real Estate Agent

IQI Realty
06.2024 - Current

Sales Assistant

GT GADGET & TECH
10.2023 - 05.2024

Bartender

Roar Premium Indian Cafe
03.2022 - 09.2023

Bartender

Wheels Restaurant and Bar
12.2021 - 02.2022

Kitchen Crew Member

McDonald's Restaurant
05.2021 - 11.2021

Law Enforcement

GOON INTERNATIONAL COLLEGE

Economics

SMK BUNTONG

Similar Profiles

CREATE PROFILE
ONG LIT SIONGSales Representative