ONG DE MING
Bayan Lepas
Summary
Dynamic IT support intern at MOBIWEB SBN BHD, adept in E-commerce strategy and hardware configuration. Enhanced order processing efficiency through meticulous testing and documentation. Proficient in Microsoft Excel and Word, demonstrating strong analytical skills and customer service excellence. Committed to delivering reliable solutions and improving system functionality.
Overview
1
1
year of professional experience
Work History
IT support (Internships)
MOBIWEB SBN BHD
Bayan Lepas, Penang (Pulau Pinang)
09.2024 - 12.2025
- Managed E-commerce order processing to ensure timely fulfillment.
- Provided pick-up call support to assist customers with inquiries.
- POS system setup.
- Tested order functionality to verify system reliability.
- Maintained organized documentation for seamless access.
Education
COMPUTER SYSTEM ADMINISTRATION IT-020-4:2023 -
INFOTECH PRO ACEDEMY
Malaysia12-2024
COMPUTER SYSTEM IT-020-3:2013 -
INFOTECH PRO ACEDEMY
Malaysia08-2023
SPM Certification -
SMJK PHOR TAY
Malaysia12-2019
Skills
- Microsoft Excel and Word
- HTML and CSS development
- E-commerce strategy
- Hardware configuration
- Maintenance reporting
Contact
04-6448382, 013-522-8674, dmong724@gmail.com
Ic No
020724-07-0265
Languages
Mandarin, Bahasa Malaysia, Hokkien, English, Bahasa Malaysia, Mandarin, English
Academy Achievements
Developed a clothing e-commerce store website as part of a team project at Infotech Pro Academy.
Personal Information
- Age: 23
- Ethnicity: Chinese
- Date of Birth: 07/24/02
- Gender: Male
- Nationality: Malaysian
- Religion: Buddhist
Affiliations
- Badminton
- PingPong
Languages
Chinese (Mandarin)
First Language
Malay
Intermediate (B1)
B1
English
Intermediate (B1)
B1
Timeline
IT support (Internships)
MOBIWEB SBN BHD
09.2024 - 12.2025
COMPUTER SYSTEM ADMINISTRATION IT-020-4:2023 -
INFOTECH PRO ACEDEMY
COMPUTER SYSTEM IT-020-3:2013 -
INFOTECH PRO ACEDEMY
SPM Certification -
SMJK PHOR TAY
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