Omar Zarief
Ampang
Summary
Fluent in English and Bahasa Malaysia, with strong written and verbal communication skills. Demonstrates a high level of responsibility and commitment to task completion. Capable of thriving in high-pressure environments and collaborating effectively to achieve organizational goals. Proficient in Microsoft Excel, Word and Powerpoint, with a readiness to contribute to team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations and HR Manager
Seal and Go Services Sdn Bhd
, Malaysia
06.2022 - Current
- Manage and oversee a workforce of 70+ employees
- Reduced new hire onboarding time by 30% by implementing a hybrid training program
- Oversee daily operational workflows and ensure efficiency
- Manage end-to-end HR functions including recruitment and performance management
- Develop and implement operational policies and HR procedures
- Conducted exit interviews, gathering valuable feedback to reduce turnover and improve employee satisfaction.
- Developed and implemented HR strategies aligned with the organisation's goals, enhancing workforce productivity.
- Led recruitment processes, including interviewing and selecting candidates, to build a high-performing team.
- Negotiated employee wages based on employment level, qualifications and history.
- Coordinated training programmes to enhance staff skills and support career advancement opportunities.
- Advised senior management on HR issues and recommended strategic solutions to address organisational challenges.
- Negotiated with trade unions, resolving conflicts and establishing productive working relationships.
- Administered payroll operations, ensuring accurate and timely processing of salaries and benefits.
Sales Manager
TECHNINETY SOLUTIONS Sdn Bhd
, malaysia
11.2019 - 05.2022
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Guided sales team through challenging negotiations, securing deals that met both client and company objectives.
- Oversaw after-sales support services, ensuring high levels of customer satisfaction and repeat business.
- Monitored competitor activity, adapting strategies to maintain competitive advantage and market leadership.
- Negotiated favourable terms with suppliers and partners, reducing costs and improving profit margins.
- Used Facebook, Instagram and YouTube to promote products and events.
Intern
Biztory Cloud Accounting Sdn Bhd
08.2019 - 11.2019
- Digital Marketing
- Contact: MS Loo Bee Ling 0126936168
Intern
Digi Bukit Bintang
05.2018 - 07.2018
- Sales and Marketing for telco plans and phones.
- Contact: Ms Loo Bee Ling 0126936168
Education
Diploma - Business Admin & Law, E-commerce, Marketing, Financial Accounting, Economics, Management Accounting
UOW KDU UNIVERSITY MALAYSIA
Malaysia01-2019
Skills
- Communications
- Project budgeting
- Digital Marketing
- Sales
- Employee relations
- Performance management
- Talent acquisition
- Strategic planning
- Negotiation skills
- Workforce management
- Hiring and training
- Business management
Certification
Diploma In Business Administration, 2017-05-01, 2021-01-01
Languages
English
Malay
Hobbies and interests
- Competitive Golf, Business Strategy Reading, Community Volunteering
Timeline
Operations and HR Manager
Seal and Go Services Sdn Bhd
06.2022 - Current
Sales Manager
TECHNINETY SOLUTIONS Sdn Bhd
11.2019 - 05.2022
Intern
Biztory Cloud Accounting Sdn Bhd
08.2019 - 11.2019
Intern
Digi Bukit Bintang
05.2018 - 07.2018
Diploma - Business Admin & Law, E-commerce, Marketing, Financial Accounting, Economics, Management Accounting
UOW KDU UNIVERSITY MALAYSIA