OMAR KARIM
Kuala Lumpur,Malaysia
Summary
Business Development and Enterprise Sales Professional with a proven track record of driving revenue growth, opening new markets, and building strategic partnerships across technology, cybersecurity, digital commerce, and international trade. Exceeded sales targets (134% quota achievement generating MYR 1.43M revenue) while securing enterprise clients through consultative selling and strategic prospecting. Delivered 400% multi-channel revenue growth, expanded into international markets, and secured exclusive supplier and export partnerships. Experienced in engaging C-level executives and key stakeholders to position complex solutions and close high-value deals. Combines strong commercial acumen, technical solution expertise, and operational leadership to drive sustainable business growth.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Business Development Manager
EC-Council Global Services
Kuala Lumpur
2025.01 - 2026.01
- 134% Sales Target Achievement | MYR 1.43M Revenue Generated: Exceeded annual quota through strategic prospecting, consultative selling, and enterprise deal closures across cybersecurity services, consulting, and certification solutions.
- 14 New Enterprise Clients Secured: Drove aggressive “hunter-style” business development, expanding the client portfolio across regulated and enterprise sectors while strengthening market presence in Malaysia.
- C-Suite Cybersecurity Advisory Engagements: Partnered with CISOs, CTOs, and senior IT leaders to diagnose security gaps and position tailored cybersecurity consulting, training, and certification solutions from a portfolio of 50+ services .
- High-Complexity Infrastructure Security Projects: Engaged with critical national and enterprise IT infrastructures, presenting risk mitigation strategies and business-aligned cybersecurity frameworks to address evolving threat landscapes.
- Regional Business Expansion Across 6 Countries: Generated international opportunities across Indonesia, Singapore, Kuwait, Saudi Arabia, the UK, and the US , leveraging EC-Council's global network to support cross-border revenue growth.
- Multi-Industry Enterprise Relationship Development: Built and managed executive relationships across banking, insurance, transportation, healthcare, and agriculture , strengthening long-term partnerships and expanding solution adoption.
- Pipeline Generation Through Industry Engagement: Represented the organization at cybersecurity conferences, workshops, and industry forums across Malaysia, strengthening brand visibility and generating qualified sales opportunities.
Director of Business Development
Horizons 45 Technology SND. BHD.
Kuala Lumpur
2022.01 - 2025.01
- Company Launch & Market Entry Leadership: Led the establishment of the company from inception, building operational, commercial, and legal foundations that enabled successful market entry and scalable growth.
- 8 Major Projects Secured Over 5 Years: Drove business development and client acquisition efforts, securing multiple mobile and web development projects that supported company expansion and doubled paid-up capital from RM500K to RM1M .
- 400+ Candidates Evaluated to Build Core Team: Led recruitment and team formation for company launch, assembling a high-performing team across technical and operational functions.
- Successful Commercial Proposals & Deal Negotiations: Partnered with technical teams to craft high-impact proposals and lead customer negotiations, improving deal success rates and strengthening client relationships.
- End-to-End Project Portfolio Delivery: Directed the lifecycle of mobile and web application projects using Agile/Scrum frameworks, ensuring on-time and on-budget delivery while maintaining strong stakeholder alignment.
- 30% Operational Cost Reduction: Optimized financial operations including management accounting, auditing, taxation, and licensing, improving financial efficiency while maintaining regulatory compliance.
- Strategic Market Intelligence & Product Alignment: Monitored industry trends, competitors, and technology developments to adapt product offerings and maintain competitive positioning.
- Operational Systems & Process Development: Designed scalable operational frameworks and internal processes that improved organizational efficiency and productivity.
- Capital Raising & Investor Engagement: Contributed to Series A and Series B funding rounds , supporting investor communications and strategic growth initiatives.
- Franchise Model Development: Helped develop a comprehensive franchising framework including operational guidelines, marketing strategy, and brand standards to support business scaling.
- Executive Strategic Advisory: Provided data-driven insights to senior leadership, supporting strategic planning, growth initiatives, and operational decision-making.
International Business Development & Strategic Partnerships Manager
RHCI.ca
Kuala Lumpur + Canada
2021.07 - 2022.01
- Exclusive Export Agreement Secured (60 Containers Forecast): Closed a strategic exclusivity deal with a Malaysian manufacturer, securing rights to distribute the product in Canada with a projected supply of 60×20-ft containers over two years .
- 25% Cost Reduction Through Strategic Negotiation: Led supplier negotiations that reduced product pricing by 25% , strengthening margin potential and competitiveness in the Canadian export market.
- 20% Logistics Cost Optimization: Identified and secured a reliable logistics partner, optimizing export shipping routes and reducing international freight costs by 20% .
- 30% Improvement in Delivery Efficiency: Managed export operations for three 20-ft containers to Canada , streamlining shipping coordination and improving delivery timelines while gathering valuable market feedback.
- High-Margin Product Market Identification: Conducted in-depth market research to identify high-demand, high-margin products for export to Canada, strengthening RHCI's market entry strategy and product selection.
- Strategic Manufacturer Partnership Development: Engaged and developed relationships with three Malaysian manufacturers , expanding supplier network and strengthening sourcing capabilities.
- Multi-Stakeholder Coordination: Managed relationships with manufacturers, logistics providers, and senior leadership to ensure alignment on export strategy, operational execution, and market expansion initiatives.
Business Development & Operations Manager
AT Auto Shoppe SND. BHD.
Kuala Lumpur
2021.01 - 2021.06
- 400% Revenue Growth Across Multi-Channel Sales: Expanded and optimized sales across Shopee, Lazada, TikTok Shop, eBay, and webstore by aligning product assortment, pricing strategy, and demand planning with market demand.
- 50% Improvement in Conversion Rates: Executed targeted platform campaigns and LIVE product demonstrations, translating technical product features into clear commercial value propositions.
- 30% Increase in Customer Retention: Implemented CRM tracking and KPI frameworks to monitor sales performance, customer behaviour, and service efficiency while consistently exceeding monthly targets.
- 50% Faster Project Delivery: Led and coordinated an 8-member operations and e-commerce team using Agile and Scrum methodologies, improving planning efficiency, sprint execution, and task prioritization.
- 30% Improvement in Order Fulfillment Efficiency: Integrated inventory and order management systems across online and offline sales channels, improving stock accuracy and operational reliability.
- 25% Increase in Operational Efficiency: Designed and implemented end-to-end SOPs for inventory control, procurement flow, and product lifecycle management to ensure scalable and consistent operations.
- Stronger Product Positioning & Supplier Collaboration: Applied engineering fundamentals to automotive and industrial components, enabling effective technical communication with suppliers and informed pricing and sourcing decisions.
- Data-Driven Market Opportunity Identification: Conducted structured market and competitor analysis to identify pricing gaps and demand trends, supporting product expansion and stronger commercial positioning.
- Strategic Business Insights to Leadership: Provided operational and commercial performance insights to senior management, supporting strategic decisions, team optimization, and business growth initiatives.
Business Development Engineer
elbow45.com
Kuala Lumpur + Riyadh
2020.06 - 2020.12
- Revenue Growth & Solution Selling: Leveraged strong knowledge of construction and industrial systems to position product solutions for contractors and project stakeholders, contributing to 30% growth in product-driven sales opportunities .
- Digital Sales Channel Development: Optimized the company's Shopify sales platform by improving product structure, pricing visibility, and buying flow, driving a 25% increase in online revenue and stronger lead conversion .
- Conversion & Commercial Optimization: Transformed complex engineering specifications into clear, customer-oriented product listings, increasing conversion rates by 30% and improving average order value .
- Demand Generation & Pipeline Growth: Managed SEO, SEM, PPC, and social campaigns to generate targeted demand and market insights, increasing qualified traffic by 35% and supporting sales pipeline expansion .
- Cross-Functional Sales Execution: Coordinated with operations, procurement, pricing, and finance teams to align product availability and commercial strategy, enabling 20% faster order fulfillment and smoother deal execution .
- Supplier & Product Availability Management: Strengthened vendor partnerships to ensure product accuracy and availability, improving delivery reliability by 20% and supporting consistent sales performance .
- Product Portfolio Expansion: Identified and introduced complementary construction and industrial product lines, expanding the portfolio by 30% and unlocking additional revenue streams .
- Operational Efficiency & Timely Delivery: Ensured successful completion of critical tasks under tight deadlines, supporting smooth business operations.
Education
Bachelor of Science - Mechanical Engineering
TNB
Putrajaya 2016.01 - 2020.01
Skills
- Sales Execution & Revenue Delivery
- Strategic Prospecting & Pipeline Development
- Strategic Negotiation & Contract Structuring
- Key Account Management
- Go-to-Market Strategy (GTM)
- Relationship Development
- Stakeholder & C-Level Engagement
- Tender Opportunity Identification & Management
- Pipeline Management & Forecasting
- International Business Development
- KPI Definition, Sales Performance Tracking & Reporting
- Technical Solution Selling
- Customer Relationship Management (CRM) – Salesforce
- Sales Analytics & Reporting (Excel / Office)
- Team player
- Motivated
Internship
Technical Product Representative (Engineering), elbow45.com, Kuala Lumpur Jul 2020 — Oct 2020
Languages
English
Fluent
Arabic
Fluent
Malay
Upper intermediate
German
Upper intermediate
Affiliations
- Traveling
- Cooking
- Playing Chess
ADDITIONAL INFORMATION
- Age: 29
- Marital Status: Married
- Visa Status: Eligible to work in Malaysia without sponsorship
References
References available upon request.
Timeline
Business Development Manager
EC-Council Global Services
2025.01 - 2026.01
Director of Business Development
Horizons 45 Technology SND. BHD.
2022.01 - 2025.01
International Business Development & Strategic Partnerships Manager
RHCI.ca
2021.07 - 2022.01
Business Development & Operations Manager
AT Auto Shoppe SND. BHD.
2021.01 - 2021.06
Business Development Engineer
elbow45.com
2020.06 - 2020.12
Bachelor of Science - Mechanical Engineering
TNB
2016.01 - 2020.01