Summary
Overview
Work History
Education
Skills
Timeline
Generic
OGENDREN BALASUBRAMANIAM

OGENDREN BALASUBRAMANIAM

WAREHOUSE SUPERVISOR
Bukit Mertajam,07

Summary

With this letter and the attached resume, I would like to express my sincere interest in the position you have available. As a highly skilled and successful professional with more than 4 years of experience as a warehouse supervisor and 5 years of experience as a Retail Manager in managing retail organization. I possess a wide range of knowledge and experience that will allow me to make an immediate and positive impact on your company. Highly organized Warehouse Supervisor with great communication skills for getting best from staff. Attention to detail guarantees correct and quality shipments. Cool in crisis with vast knowledge of warehouse software and protocol. My expertise lies in successfully developing and implementing strategic processes, growth-focused procedures, and optimal quality initiatives to maximize operational productivity and efficiency. Through my experience, I have become adept at supervising team members to hit targets as well as driving outlet to achieve upmost best sales and disciplinary. Additionally, my established success in supervising and motivating team po-sitions to make a significant contribution to your organization. The following achievements demonstrate my qualification for this position: Developing and implementing strategic operational initiatives to propel the achievement of company goals and objectives and realize exceptional improvements in daily operation at outlet and efficiency; managing stocks, quality standards, outlet schedules, and staff recruitment and training. Managing up to 5 full-time employees, enforcing best-practice mobile practices and continual outlet backend improvements to stimulate maximum efficiency. Realizing consistent enhancements in performance through dynamic analytical, prob-lem-solving, and communication abilities. My proven dedication to optimizing outlet process success and workforce management, along with my superior time management and leadership skills, will contribute immensely to the success of your company. Thank you for your consideration; I look forward to speaking with you soon. In order to pursue growth of my career in a competitive and challenging work environment which will enable me to learn, grow and sustainably build on my knowledge acquired during working. To obtain a position that will effectively utilize my skills and experience and the opportunity to contribute the growth of organizations where I work. Looking to leverage my knowledge and experience into a growing organization.

Overview

13
13
years of professional experience

Work History

Warehouse Supervisor

KHC SPRING CORPORATION (M) SDN BHD
02.2024 - Current
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised warehouse operations by managing employees during shifts.
  • Operated warehouse material handling equipment correctly to move loads.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.

Store Leader

KHC SPRING CORPORATION (M) SDN BHD
02.2024 - Current
  • Achieved sales targets consistently by motivating team members and creating a positive work environment.
  • Streamlined inventory management with accurate record-keeping and timely ordering of products.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.

Warehouse Supervisor

IMPRESSION TECHNOLGY MANUFACTURING SDN BHD
Bukit Mertajam, Penang
8 2019 - 9 2023
  • Regularly tracked stock levels, promptly ordering low-stock items to maintain operational readiness
  • Developed lasting relationships with peers, upper management and vendors
  • Dispatched and assessed product quality, achieving outstanding customer satisfaction
  • Coached staff in proper material handling processes to reduce dispatch times
  • Mentored and developed team members in picking techniques, optimizing overall team performance
  • Monitored and ensured team compliance with company regulations and procedures
  • Inspired and motivated warehouse teams in operational improvement, increasing team efficiency
  • Performed daily inspection of warehouse grounds for security and safety
  • Tracked inventory levels and optimized ordering strategies to meet availability needs whilst maintaining budget goals
  • Reordered and restocked at optimal times using data to record movement of goods
  • Trained, guided and evaluated warehouse workers, increasing performance and productivity rates.

Storekeeper

IMPRESSION TECHNOLOGY MANUFACTURING SDN BHD
Bukit Mertajam, Penang
08.2019 - 09.2023
  • Monitored shelve stocks and product displays and outlined methods of shifting slow inventory and arranging displayed items for maximum sales
  • Conducted inventory checks to identify low-stock items and worked with managers in scheduling shipments to backstop inventory shortages
  • Delegated fulfillment of orders to staff and observed order processing activities, suggesting improved tracking and clearing methods
  • Acquired knowledge of products and provided expert advice and product information to facilitate purchases
  • Evaluated supply and availability of goods from vendors and requisitioned items to replace depleted products, storing excess inventory for forecasted demand growth
  • Trained and supervised team to deliver on store sales targets
  • Prioritized in-store sanitation, safety and health by raising standards and conducting regular inspections
  • Forecasted sales performance to efficiently budget and order stock.

Packing Supervisor

TECHNOLOGY MANUFACTURING SDN BHD
Bukit Mertajam, Penang
08.2019 - 09.2023
  • Provided accurate stock reports to warehouse manager to allow for timely reordering
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards
  • Understood warehouse product placement, enabling efficient picking and packing services
  • Regularly exceeded performance and productivity targets through accurate, efficient picking and packing
  • Picked orders to meet productivity targets
  • Assessed packages and counted stock to ensure delivery accuracy before unloading and processing
  • Assisted team members with picking, packing and processing tasks to increase overall warehouse efficiency
  • Identified and removed damaged products, quickly replacing items with quality stock to minimize customer delays
  • Operated large machinery, forklifts and cranes whilst maintaining excellent safety standards
  • Reported missing or damaged items to management, quickly resolving stock issues to maintain production line efficiency
  • Managed inventory movements to process incoming shipments and organize storage areas.

Retail Manager

EIGHT HUNDRED TELECOMMUNICATION, DIGI STORE EXPRESS
Bukit Mertajam, Penang
01.2014 - 05.2019
  • Resolve customer complaints regarding sales and service
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
  • Monitor customer preferences to determine focus of sales efforts
  • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications
  • Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations
  • Assign employees to specific duties
  • Estimate consumer demand and determine the types and amounts of goods to be sold
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
  • Inventory stock and reorder when inventory drops to a specified level
  • Instruct staff on how to handle difficult and complicated sales
  • Plan and prepare work schedules, and assign employees to specific duties
  • Assess marketing potential of new and existing store locations, considering statistics and expenditures.

Supervisor

EIGHT HUNDRED TELECOMMUNICATION, DIGI STORE EXPRESS
Bukit Mertajam, Penang
01.2013 - 01.2014
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints based on customer wants or needs
  • Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
  • Keep records and maintain of purchases, sales, and requisitions
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Place special orders or call other stores to find desired items
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.

Retail Sales Assistant

EIGHT HUNDRED TELECOMMUNICATION, EXPRESS
Bukit Mertajam, 07
01.2012 - 01.2013
  • Communicate with customer and understand customer needed
  • Keep sales area clean and tidy always
  • Follow up previous sales and case
  • Helping team leader update sales and item sold
  • Solve customer problem and give a best solution
  • Serve customer with smile with greet.

Education

SPM LEVEL -

SMK PERMATANG RAWA

Skills

Microsoft Office, with a focus on Excel & Power Point

Skilled in [Software] UBS system

Microsoft Word

Good in English, Bahasa Malaysia and Tamil

Stock management

Quick learner

Active listening

Fast learner

Communication skills

Team leadership

Timeline

Warehouse Supervisor

KHC SPRING CORPORATION (M) SDN BHD
02.2024 - Current

Store Leader

KHC SPRING CORPORATION (M) SDN BHD
02.2024 - Current

Storekeeper

IMPRESSION TECHNOLOGY MANUFACTURING SDN BHD
08.2019 - 09.2023

Packing Supervisor

TECHNOLOGY MANUFACTURING SDN BHD
08.2019 - 09.2023

Retail Manager

EIGHT HUNDRED TELECOMMUNICATION, DIGI STORE EXPRESS
01.2014 - 05.2019

Supervisor

EIGHT HUNDRED TELECOMMUNICATION, DIGI STORE EXPRESS
01.2013 - 01.2014

Retail Sales Assistant

EIGHT HUNDRED TELECOMMUNICATION, EXPRESS
01.2012 - 01.2013

Warehouse Supervisor

IMPRESSION TECHNOLGY MANUFACTURING SDN BHD
8 2019 - 9 2023

SPM LEVEL -

SMK PERMATANG RAWA
OGENDREN BALASUBRAMANIAMWAREHOUSE SUPERVISOR