Nur Wafaa' Wahidah Binti Othman
Certified And Enthusiatic Retailing Management With 2 Years Of Retail Experience, Skilled In Customer Service, Perfomance Management, Sales Management, Inventory Control And Merchandising.
Johor Bahru, Skudai
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Quality Assurance Team Member
Maple Tree Medical Devices
05.2023 - 01.2024
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Monitored product standards and quality-control programs.
- Developed and maintained defect databases for known issues.
Sales Assistant
Bakeinch Singapore
11.2022 - 05.2023
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
Quality Contol
Gp Batteries
06.2022 - 10.2022
- Took notes on interviews and other workplace investigations, compiled records and organized documentation for cases.
- Performed audits and deep document reviews to verify compliance with applicable laws.
- Self-motivated, with a strong sense of personal responsibility.
Travel Agency Clerk
Yetiwalk Travel Tours
03.2022 - 07.2022
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
In Process Quality Control ( Ipqc )
Panasonic System Network Malaysia
09.2020 - 02.2022
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
Store Crew
7 Eleven Sdn Bhd ( M )
12.2019 - 07.2020
- Checked incoming orders and organized new stock.
- Completed daily tasks accurately and on-time to support shop needs.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Education
High School Diploma -
Collage Vocational Datuk Seri Abu Zahar Isnin
Jasin, Melaka 04.2001 -
Skills
Quality Control Procedures
Self Motivation
Relationship Building
Interpersonal Communication
Teamwork and Collaboration
Timeline
Quality Assurance Team Member
Maple Tree Medical Devices
05.2023 - 01.2024
Sales Assistant
Bakeinch Singapore
11.2022 - 05.2023
Quality Contol
Gp Batteries
06.2022 - 10.2022
Travel Agency Clerk
Yetiwalk Travel Tours
03.2022 - 07.2022
In Process Quality Control ( Ipqc )
Panasonic System Network Malaysia
09.2020 - 02.2022
Store Crew
7 Eleven Sdn Bhd ( M )
12.2019 - 07.2020
High School Diploma -
Collage Vocational Datuk Seri Abu Zahar Isnin
04.2001 -