NUR UMMAIRAH JESSICA BINTI ABDULLAH
Bintulu
Summary
- Cheerful individual willing to quickly learn office routines and carry out tasks without supervision. Gets along with members of staff from all levels and department. Accountable professional willing to efficiently carry out oral and written directions from senior staff.
Overview
14
14
years of professional experience
Work History
Clerk (Management Information System)
New World Mart Kidurong
09.2023 - Current
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
RECEIVING CLERK
GREAT FOOD ENTERPRISE
07.2022 - 07.2023
- Directed clerical tasks, including copying, faxing and file management.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
- Welcomed guests and clients in friendly, positive manner.
ADMIN CLERK
SAMEMAX EQUIPMENT SDN. BHD
12.2017 - 06.2021
- Accepted and processed cash, card and mobile payments to complete customer transactions.
- Answered telephone calls to offer information, direct callers and take messages.
- Organised fair access to office facilities, resources and supplies.
- Handled photocopying documents, updating files and faxing communications for staff.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
GENERAL CLERK
FAME SOLUTION PLASTIC ENTERPRISE
05.2011 - 05.2016
- Accepted and processed cash, card and mobile payments to complete customer transactions.
- Managed client communications by answering phones and corresponding through email.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Kept office operations running smoothly and efficiently by implementing procedure and policy improvements.
- Operated and maintained various office machinery such as printers, fax machines and photocopiers to keep office running smoothly.
Education
SPM -
SMK LUAR BANDAR SIBU
2006
Skills
- Payment processing
- Cleaning standards
- Excellent verbal communication
- Customer assistance
- Cash counting
- Document management
Additional Information
- KURSUS KERANI AM (PERKERANIAN)
- KURSUS MICROSOFT OFFICE 2016
- KURSUS ASAS KESETIAUSAHAAN
Languages
Malay
Proficient
C2
English
Intermediate
B1
BAHASA IBAN
Proficient
C2
Education
other
COURSES ATTEND
- SIJIL TAMAT KURSUS ASAS KESETIAUSAHAAN SESI SEPTEMBER 2017, LI HUA HOTEL, BINTULU, SARAWAK
- SIJIL TAMAT KURSUS PERKERANIAN
- SIJIL KEMAHIRAN KOMPUTER MICROSOFT OFFICE 2016, SESI SEPTEMBER 2017
Timeline
Clerk (Management Information System)
New World Mart Kidurong
09.2023 - Current
RECEIVING CLERK
GREAT FOOD ENTERPRISE
07.2022 - 07.2023
ADMIN CLERK
SAMEMAX EQUIPMENT SDN. BHD
12.2017 - 06.2021
GENERAL CLERK
FAME SOLUTION PLASTIC ENTERPRISE
05.2011 - 05.2016
SPM -
SMK LUAR BANDAR SIBU
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