Summary
Work History
Education
Skills
Timeline
Generic
NUR UMAIRA EZLYANA  BINTI AHMAD FAUZI

NUR UMAIRA EZLYANA BINTI AHMAD FAUZI

Sepang, Selangor

Summary

Dynamic restaurant worker with proven expertise at 3 BIRAS SDN BHD, excelling in customer service and cash handling. Recognized for enhancing order accuracy and fostering a collaborative environment, leading to improved customer retention. Committed to maintaining high sanitation standards while ensuring a clean and welcoming dining experience.

Work History

Restaurant Worker

3 BIRAS SDN BHD
01.2025 - 03.2025
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
  • Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.

Education

SEKOLAH MENENGAH BANDAR BARU SALAK TINGGI
Sepang, Selangor, Malaysia
12-2024

Skills

Menu memorization

POS system operation

Order taking accuracy

Cleanliness and hygiene

Cash handling proficiency

Sanitation standards compliance

Customer service

Timeline

Restaurant Worker

3 BIRAS SDN BHD
01.2025 - 03.2025

SEKOLAH MENENGAH BANDAR BARU SALAK TINGGI
NUR UMAIRA EZLYANA BINTI AHMAD FAUZI