Nurul Raihan Nabilah
Fresh Graduate
No 7, Jalan Alam 4, Taman Bayu Alam, 45000, Kuala Selangor, Selangor
Summary
Proficient in ticket resolution, Active Directory management, and Microsoft 365 administration. Also skilled in Power BI and familiar with ERP software like SAP, gained through hands-on experience during an internship at a manufacturing company. Experienced in video editing and design, including projects like the Daikin Long Service Award. Demonstrates strong understanding of project management procedures, including planning, execution, and monitoring. Shows a keen capacity for learning new technologies and acquiring new skills. Committed to continual professional development and eager to provide flexible problem-solving abilities in a growing firm.
Overview
5
5
years of post-secondary education
2
2
Languages
Work History
IT Support Trainee
Daikin Malaysia Sdn.Bhd.
02.2024 - 08.2024
- Learned new materials, processes, and programs quickly.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in on-the-job training, working closely with supervisors and coworkers.
- Supported departmental tasks in supporting L1 support involving Microsoft Office, Active Directory, and SAP.65, Active Directory, and SAP)
IT Project Coordinator Trainee
Daikin Malaysia Sdn Bhd
02.2024 - 08.2024
- Assist Project Coordinator in 3 projects (organize meeting, project planning, documentation, technical support and tracking progress)
- Projects involved: Human Resources Information System Project, Production Planning and Material Controller Project, Data Lake Project and Digital Business Card
- Enhanced communication among team members through regular meetings, progress reports, and follow-up discussions.
- Demonstrated adaptability by contributing to multiple projects simultaneously while maintaining attention to detail and prioritizing tasks effectively.
Education
Bachelor of Information Science (HONS.) - Information System Management
Universiti Teknologi MARA
03.2022 - 08.2024
Diploma in Information Management - undefined
Universiti Teknologi MARA
06.2019 - 02.2022
Skills
Microsoft 365
Active Directory
Microsoft Office
HTML
C
MYSQL
Basic SAP
Basic Power BI
Project Management
Canva
Adobe Photoshop
Video Editing
Timeline
IT Support Trainee
Daikin Malaysia Sdn.Bhd.
02.2024 - 08.2024
IT Project Coordinator Trainee
Daikin Malaysia Sdn Bhd
02.2024 - 08.2024
Bachelor of Information Science (HONS.) - Information System Management
Universiti Teknologi MARA
03.2022 - 08.2024
Diploma in Information Management - undefined
Universiti Teknologi MARA
06.2019 - 02.2022
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