Microsoft Word
Nurul Nadia Nazlan
Employment Services Officer (Recruiter)
Kangar, Perlis
Summary
Dynamic Employment Services Officer at Pertubuhan Keselamatan Sosial with a proven track record in enhancing operational efficiency through strategic process improvements. Skilled in analytical problem-solving and fostering collaborative teamwork, I effectively mentored staff and established strong stakeholder relationships, driving career development and organizational success.
Overview
9
9
years of professional experience
1
1
Language
Work History
Employment Services Officer
Pertubuhan Keselamatan Sosial
06.2021 - Current
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Improved department efficiency by streamlining and implementing policies and processes.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
Teacher
Tadika Madani Al-Ikhsan
12.2017 - 03.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Admin/Secretary
Unic Leisure Transtour
12.2015 - 09.2016
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
High School Diploma -
04.2001 -
Skills
Collaborative teamwork
Effective interview techniques
Effective time management
Effective multitasking
Effective time management
Analytical problem-solving
Clear communication
Interpersonal skills
Excellent communication
Workplace professionalism
Software
Microsoft Excell
Microsoft Power Point
Canva
Timeline
Employment Services Officer - Pertubuhan Keselamatan Sosial
06.2021 - Current
Teacher - Tadika Madani Al-Ikhsan
12.2017 - 03.2019
Admin/Secretary - Unic Leisure Transtour
12.2015 - 09.2016
Managament Science And University - High School Diploma,
04.2001 -