Nurul Kamalin Mastura Binti Zainin

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

• Handled 'How to manage stress during Online Distance Learning Among Students' during Covid-19 among UiTM Seremban 3 via online meeting with 50% of participants showed up in 2022.
• Joined Asean International Youth Symposium Together We Unite in 2022 that being conducted online by UiTM Seremban 3.
• Being a team leader for Klinik Nur project that required to go to every factories to promote Occupational Health Doctor (OHD) that is compulsory for them in the span of one and half month in 2024.
• Used Microsoft Excel to develop inventory tracking spreadsheets for Seraimas Herbs products.

Technical Skills

• Document Management - Skilled in indexing and categorizing documents to enhance searchability and ensure quick retrieval of important files.
• Administrative Support - Provided high-quality customer service by answering inquiries, handling complaints, and providing solutions, fostering strong client relationships.
• Experience with time-tracking systems - Proficient in using MySyarikat to track employee time and attendance, ensuring compliance with labor laws and minimizing scheduling conflicts.

Software

• Microsoft Office (Word) (Advance)
• Microsoft Office (Excel, Powerpoint) (Intermediate)

Language

• Bahasa Melayu (Proficiently in writing and speaking)
• English (Intermediate in writing and speaking)

Puan Intan Syuhadah binti Harun

• Manager of Seraimas Herbs Sdn. Bhd.
• Phone Number: 019 769 5188