NURULJANNAH ZAHRAA' BINTI BADROL ZAMAN

• Dispense prescribed medications accurately.
• Advise customers on the proper use of medicines.
• Maintain stock levels, and place orders as needed.
• Ensure cleanliness and compliance with regulatory standards.
• Support the pharmacist in administrative tasks and customer education.

• Dispense prescribed medications accurately.
• Advise customers on the proper use of medicines.
• Monitor inventory levels and place orders promptly to prevent stock shortages or overstocking.
• Ensure cleanliness and compliance with regulatory standards.
• Support the pharmacist in administrative tasks and customer education.

• Prepare and submit registration dossiers (e.g. eCTD/ACTD format) to NPRA (National Pharmaceutical Regulatory Agency).
• Ensure documents meet current guidelines (BPFK/DCA requirements).
• Track and follow up on submission status and approvals.
• Handle new product registration, renewals, and variation submissions (e.g. formulation change, packaging update).

Regulatory Compliance

• Monitor changes in drug regulations, policies, and GMP standards.
• Ensure all company practices and products comply with current laws.
• Provide regulatory advice to QA, R&D, and Marketing teams.
• Support internal and external audits by NPRA or international bodies.

Labeling & Artwork Control

• Review product labels, package inserts, and promotional materials for regulatory accuracy.
• Ensure information (dosage, indications, warnings) is consistent with the approved dossier.
• Prevent misleading claims or unapproved information in advertisements.

• Apply for and renew manufacturer’s license, import/export license, and wholesale license.
• Ensure the site maintains valid GMP certificates.
• Handle product registration numbers (MAL numbers) and ensure correct usage.

• Manage and maintain strong relationships with key clients in the medical and healthcare industry.
• Identify client needs and offer tailored solutions using Alam Medik's products or services.
• Develop account strategies to meet sales targets and expand market share.
• Coordinate with internal teams (marketing, logistics, technical) to deliver consistent service.

• Dispense prescribed medications accurately.
• Advise customers on the proper use of medicines.
• Ensure sufficient stock is available at all times by monitoring inventory and placing orders when necessary.
• Ensure cleanliness and compliance with regulatory standards.
• Support the pharmacist in administrative tasks and customer education.

• Pharmacy / Regulatory Duties
  Responsible as the Site Pharmacist: maintain the Poison A license; oversee poison control/management at site; maintain poison sales records per regulations.
• Operational / Production Targets
  Oversee delivery of the “value stream” performance (quality, safety, production schedule, supply targets). Use problem-solving tools (GPS, etc.) to meet targets.
• People / Team Leadership
  Lead and manage a team of operators; include technical operators. Coaching, performance reviews, training, attendance, discipline, shift scheduling, etc. Joblum
• Process & Compliance
  Enforce standard operating procedures, work instructions, batch directions. Manage deviations (quality, safety, performance), root cause investigations. Ensure compliance to GMP, EHS (Environment, Health, Safety), safety rules (LOTO, PTW etc.), internal audits.
• Metrics & Reporting
  Use data/tools for performance; track KPIs; attend tiered accountability meetings; ensure corrective actions (CAPA), risk assessments, change controls are done. Maintain accurate records in systems like SAP, Workday

• Supervise daily pharmaceutical production activities (e.g. tablet compression, mixing, filling, packaging).
• Ensure manufacturing processes comply with GMP and SOPs.
• Coordinate with QA/QC teams to maintain product quality and specifications.
• Manage production documentation, batch records, and deviation reports.
• Train and guide production staff on procedures and hygiene standards.
• Monitor equipment and facility cleanliness and performance.
• Assist in audits and regulatory inspections.

• Operate sealing machine and 2D coding machine as per EOP (end-of-process) in the primary packing / filling area. foundit
• Changeovers of machine parts according to vial/cartridge size. foundit
• Cleaning & sanitisation of machine parts, autoclave operation, wrap items, pass box operations. foundit
• Check filled volumes, operate weighing balance, monitor environmental conditions (area temperature, humidity, pressure differential).
• Online logbook entries / batch records / batch manufacturing record (BMR) regarding sealing / formulation & dispensing.
• Assist machine trials and validation of sealing machine; cleaning of 2D coding machine; operation of continuous sterilizing tunnel.

Quality Assurance (QA) Quality Control (QC) Regulatory Affairs (RA) Warehouse & Supply Chain Pharmacovigilance / Product Complaints

• Observe and assist in weighing, mixing, granulation, compression, coating, filling, and packaging processes.
• Check batch manufacturing records (BMR) for accuracy and compliance.
• Understand validation, calibration, and equipment cleaning.
• Ensure all procedures follow GMP and SOPs.
• Learn to handle deviations, change control, and line clearance.

Ensures that products are consistently manufactured and controlled according to quality standards.
Key tasks:

• Review batch documentation and release records.
• Participate in internal audits and GMP inspections.
• Handle CAPA (Corrective & Preventive Actions).
• Manage change control and risk assessments.
• Understand product release and recall processes.

Testing and analysis of raw materials, in-process, and finished products.
Key tasks:

• Observe chemical, microbiological, and physical testing.
• Learn how to interpret COAs (Certificates of Analysis).
• Handle sample retention, stability studies, and lab calibration.
• Support in method validation and data integrity.

Documentation and compliance for product registration with NPRA and other authorities.
Key tasks:

• Learn the drug registration process (DCA submission).
• Assist in preparing Product Dossiers, CTD formats, and variation files.
• Review product labels, PILs, and artwork for compliance.
• Understand pharmacovigilance, ADR reporting, and PSURs.

Exposure to how materials and products move through the system.
Key tasks:

• Learn about Good Distribution Practice (GDP).
• Participate in receiving and dispensing of materials.
• Check stock rotation (FEFO) and temperature monitoring.
• Assist in logistics documentation and audit trails.

Key tasks:

• Handle customer complaints related to product quality or ADRs.
• Learn how to investigate, record, and report to NPRA.
• Participate in recall mock drills and root cause analyses.