Microsoft Word
NURUL JANNAH BINTI NAPANI
Administrative Executive
Johor Bahru
Summary
I am a Administrative Science graduate from Universiti Teknologi Mara (UiTM) majoring in administration and management. I am a detail-oriented professional with excellent administrative skills and ability to manage priorities. Bringing 8 years administrative experience as well as exceptional accounting and human resource skills in coordinating administrative efforts between departments. I believed with the passion, experienced and skills will be an added value to the company. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
2
2
Languages
Work History
Student Services Executive
Kolej MDIS Malaysia
2023.01 - Current
- Oversee well-being of students on campus and off site when taking part in intervarsity activities.
- Liaise with other external student bodies, association and universities on collaborative Projects and Sports meet and such like.
- Receive student complaints and issues and to assists management in resolving them in amicable fashion.
- Guide students in their student club activities and turn them into active hub of ideas and community services.
- Organizing Orientation Programme for new student intake.
- Plan and execute calendar year of activities for student of Kolej MDIS Malaysia.
- Ensure that all student activities and engagement with external publics remain healthy.
- Plan and implement all student activities for year and to secure necessary funding for these activities.
- Reported issues to higher management with great detail.
Administrative Assistant
University of Southampton Malaysia (UoSM)
9 2022 - 2022.11
- To assist the Student Academic & Administration team on various student administration matters such as student records, examinations and enrolment
- To assist in managing student records
- Labeling, arranging and updating new intake and progression student files
- Updating student records in E-IPTS
- Key in new students’ information in student database
- Check PTPTN Agreement for student and submit application to PTPTN Office.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Managed filing system, entered data and completed other clerical tasks.
Pembantu Tadbir (Perkeranian/Operasi) (Gred N19) (PSH/Kontrak)
Univesiti Teknologi Malaysia (UTM), Johor Bahru
2021.03 - 2022.03
- Perform all general clerk task and duties to ensure organization run smoothly
- Assist in daily office administrative task which includes documentation, filing and following up pending matters
- Maintaining UTM Alumni database by key in and activated database Alumni Integrated System (ALIS)
- Provide poster or banner for any programs or events for department.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Administrative Assistant / Data Evaluation Administration
H. Rosen Engineering (M) Sdn Bhd
2019.01 - 2020.11
- Handling office tasks such as filing, generating reports and presentations, and setting up for meeting and reordering supplies.
- Organize and maintain files and database in confidential manner.
- Developed and implemented database, data collection system, data analytics and other strategies that optimize statistical efficiency and quality.
- Perform wide range of administrative and office support activities for department.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Managed filing system, entered data and completed other clerical tasks.
Supervisor Admin and General Affairs
AEON Co. (M) Sdn Bhd
2016.02 - 2018.11
- Ensure building operation (cleaning, safety and administrative) are in order
- Maintained all filling records of licensed, proper key management and store regulations are followed
- Reported all activities within premises which are contracting to company's rule and regulation
- Monitored and ensure all license are in safely kept, strictly controlled and ready for checking by authorities.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
DIPLOMA IN PUBLIC ADMINISTRATION - Administration And Management
Universiti Teknologi Mara (UiTM)
Alor Gajah, Melaka 2010.11 - 2013.05
BACHELOR OF ADMINISTRATIVE SCIENCE WITH HONOURS - Administration And Management
Universiti Teknologi Mara (UiTM)
Seremban 3, Negeri Sembilan 2013.07 - 2015.05
Skills
Administrative Skills
Administrative Management
Customer Service Management
Quality Assurance
Program Administration
Executive Support
Budget Administration
Certification
Participation in the training on ISO 9001:2015 Internal Audit organize by Kolej MDIS Malaysia in 2023.
Activities
- Became a committee member of registration, souvenir, and certificates in the Program of Inacix 2021 at UTM Alumni Unit in 2021.
- Became a moderator for the Program of Virtual Open Day UTM Alumni in 2021.
- Participated at the 3rd International Conference on Public Policy and Social Science UiTM in 2012.
- Participated in Pertandingan Nasyid Peringkat Kolej 2011 at UiTM Alor Gajah Melaka, in 2011.
- Participated in Program of Halaqah (Modul 1) organized by Pusat Pemikiran dan dan Kefahaman Islam at UiTM Alor Gajah Melaka, in 2011.
- Involved in Program Latihan Khidmat Negara (PLKN) Kumpulan 1 Siri 7/2010 Kem Sri Ledang. Tangkak Johor in 2010.
Have Own Transport
True
Availability
One Month Notice
Personal Information
- Age: 32
- Expected Salary: RM 2,600.00 - RM 3,500.00 (Negotiable)
- Willing To Relocate: True
- Driving License: Class D
References
- Dr Eric Loh, 012-6338366, Registrar / Chief Operating Officer (COO), Kolej MDIS Malaysia, Johor Bahru, eric_lohwk@mdis.edu.my
- Suganthi A/P Arputhasamy, 07-5602403, Student Academic Administration Manager, University of Southampton Malaysia (UoSM), Johor Bahru, S.Arputhasamy@soton.ac.uk
Software
Microsoft Power Point
Microsoft Outlook
Microsoft Excel
Microsoft Visio
Microsoft Foxit Phantom PDF
Timeline
Student Services Executive
Kolej MDIS Malaysia
2023.01 - Current
Pembantu Tadbir (Perkeranian/Operasi) (Gred N19) (PSH/Kontrak)
Univesiti Teknologi Malaysia (UTM), Johor Bahru
2021.03 - 2022.03
Administrative Assistant / Data Evaluation Administration
H. Rosen Engineering (M) Sdn Bhd
2019.01 - 2020.11
Supervisor Admin and General Affairs
AEON Co. (M) Sdn Bhd
2016.02 - 2018.11
BACHELOR OF ADMINISTRATIVE SCIENCE WITH HONOURS - Administration And Management
Universiti Teknologi Mara (UiTM)
2013.07 - 2015.05
DIPLOMA IN PUBLIC ADMINISTRATION - Administration And Management
Universiti Teknologi Mara (UiTM)
2010.11 - 2013.05
Administrative Assistant
University of Southampton Malaysia (UoSM)
9 2022 - 2022.11
Participation in the training on ISO 9001:2015 Internal Audit organize by Kolej MDIS Malaysia in 2023.
Participation in the training on Understanding of ISO 9001:2015 organize by Kolej MDIS Malaysia in 2023.
Organize of National Day x Malaysia Day Event at Kolej MDIS Malaysia in 2023.
Participation on Vision Awareness Day organize by Kolej MDIS Malaysia in 2023.
Participant in the program (Future Career Development) organized by Institut Dato' Onn (IDO) in collaboration with Pejabat Pengerusi Jawatankuasa Pelaburan, Pembangunan Usahawan, Koperasi & Sumber Manusia Negeri Johor with a special panel of Coach Nik Faiz (Career Expert) in 2021.
Participant in all activities organized by the department such as Webinar Engagement, Bicara Alumni and others.
Involved in Management Trainee (MT) Program on February 2016 Batch, at AEON Co. (M) Sdn Bhd in 2016.
Participant of Kursus Pengendalian Makanan at AEON Co. (M) Sdn Bhd in 2016.
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