NURUL IZZAH BINTI MOHD ZOBER
Secretary Of Local Council
Batu Pahat, Johor, Malaysia
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Secretary of Local Council
Majlis Daerah Simpang Renggam
08.2022 - Current
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Assistant Director
Department Of Irrigation And Drainage, Johor
02.2020 - 08.2022
- Optimized resource allocation by analyzing workflow data and identifying areas for improvement in efficiency or effectiveness.
- Monitored project deadlines closely to ensure timely completion of assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated leadership skills in managing projects from concept to completion.
- Organized and detail-oriented with a strong work ethic.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong communication and organizational skills through working on group projects.
- Managed a team of over 50 employees, ensuring optimal performance and adherence to company policies and standards.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Assistant District Officer
Pejabat Daerah Pontian
12.2016 - 02.2020
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Managed time efficiently in order to complete all tasks within deadlines.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
Merchandiser
HONSIN APPAREL (M) SDN BHD
10.2016 - 11.2016
- Monitored and replenished display inventory and restructured according to available stock.
- Developed merchandising strategy to efficiently move overstock.
- Established strong vendor relationships to maintain and support business.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
- Verified products appeared at correct locations in proper quantities.
Education
BBA - Marketing
Universiti Teknologi MARA
Segamat, Johor, Malaysia 04.2001 -
Skills
- Problem-Solving
- Effective Communication
- Teamwork and Collaboration
- Time Management
- Scheduling and calendar management
- Analytical Thinking
- Interpersonal Skills
- Fast Learner
- Travel Arrangements
- Administrative background
- Document and File Management
- Office Administration
- Customer Service
Timeline
Secretary of Local Council
Majlis Daerah Simpang Renggam
08.2022 - Current
Assistant Director
Department Of Irrigation And Drainage, Johor
02.2020 - 08.2022
Assistant District Officer
Pejabat Daerah Pontian
12.2016 - 02.2020
Merchandiser
HONSIN APPAREL (M) SDN BHD
10.2016 - 11.2016
BBA - Marketing
Universiti Teknologi MARA
04.2001 -
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