Summary
Overview
Work History
Education
Skills
Timeline
Generic
NURUL IZNNI BINTI ISMAIL

NURUL IZNNI BINTI ISMAIL

Area Manager
Shah Alam, Selangor

Summary

Dynamic Area Manager with extensive experience at Leong Hub Agrobusiness, excelling in operations management and team development. Proven track record in enhancing service quality and optimizing inventory control, leading to increased customer satisfaction. Skilled in relationship building and strategic planning, driving profitable growth and fostering a high-performance culture.

Overview

12
12
years of professional experience

Work History

Area Manager

Leong Hub Agrobusiness
06.2025 - Current
  • Overseeing daily operations, managing staff through hiring, training, and scheduling, maintaining food and service quality, controlling costs and inventory, ensuring health and safety compliance, handling customer relations, and promoting the business. Strong leadership, communication, problem-solving, and organizational skills to ensure the restaurant's smooth and profitable operation.

Restaurant Manager

Leong Hub Agrobusiness
08.2022 - 06.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.

Food Quality Manager

McDonald's Restaurant
07.2013 - 06.2022
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
  • Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
  • Enhanced product quality by conducting routine inspections and implementing corrective actions.
  • Conducted training sessions on food safety standards and best practices, raising awareness among production staff members.

Education

Diploma In Nursing

Kuala Lumpur Metropolitan University College
Setapak , Kuala Lumpur
04.2001 -

SPM

SMK Dato' Bentara Dalam Segamat
Segamat, Johor, Malaysia
04.2001 -

Skills

    Relationship building and management

    Business development and planning

    Team development

    Operations management

    Operations

    Staff training and development

    Staff management

    Order management

    Goals and performance

    Recruitment and hiring

    Quality assurance

    Staff scheduling

    Decision-making

    Customer service

    Sales forecasts

Timeline

Area Manager

Leong Hub Agrobusiness
06.2025 - Current

Restaurant Manager

Leong Hub Agrobusiness
08.2022 - 06.2025

Food Quality Manager

McDonald's Restaurant
07.2013 - 06.2022

Diploma In Nursing

Kuala Lumpur Metropolitan University College
04.2001 -

SPM

SMK Dato' Bentara Dalam Segamat
04.2001 -

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NURUL IZNNI BINTI ISMAILArea Manager