NURUL IZNNI BINTI ISMAIL
Area Manager
Shah Alam, Selangor
Summary
Dynamic Area Manager with extensive experience at Leong Hub Agrobusiness, excelling in operations management and team development. Proven track record in enhancing service quality and optimizing inventory control, leading to increased customer satisfaction. Skilled in relationship building and strategic planning, driving profitable growth and fostering a high-performance culture.
Overview
12
12
years of professional experience
Work History
Area Manager
Leong Hub Agrobusiness
06.2025 - Current
- Overseeing daily operations, managing staff through hiring, training, and scheduling, maintaining food and service quality, controlling costs and inventory, ensuring health and safety compliance, handling customer relations, and promoting the business. Strong leadership, communication, problem-solving, and organizational skills to ensure the restaurant's smooth and profitable operation.
Restaurant Manager
Leong Hub Agrobusiness
08.2022 - 06.2025
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Food Quality Manager
McDonald's Restaurant
07.2013 - 06.2022
- Maintained sufficient inventory levels to meet customer demands at all times.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
- Developed accurate forecasting models to predict future inventory needs and inform purchasing decisions.
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Conducted training sessions on food safety standards and best practices, raising awareness among production staff members.
Education
Diploma In Nursing
Kuala Lumpur Metropolitan University College
Setapak , Kuala Lumpur 04.2001 -
SPM
SMK Dato' Bentara Dalam Segamat
Segamat, Johor, Malaysia 04.2001 -
Skills
Relationship building and management
Business development and planning
Team development
Operations management
Operations
Staff training and development
Staff management
Order management
Goals and performance
Recruitment and hiring
Quality assurance
Staff scheduling
Decision-making
Customer service
Sales forecasts
Timeline
Area Manager
Leong Hub Agrobusiness
06.2025 - Current
Restaurant Manager
Leong Hub Agrobusiness
08.2022 - 06.2025
Food Quality Manager
McDonald's Restaurant
07.2013 - 06.2022
Diploma In Nursing
Kuala Lumpur Metropolitan University College
04.2001 -
SPM
SMK Dato' Bentara Dalam Segamat
04.2001 -
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