Vietnamese Customer service, Senior Trader, Team Lead
Kulim
Summary
Can handle the whole process of business, more focus on financial trading
Overview
22
22
years of professional experience
Work History
Frontline Manager (Team Lead)
Genpact Malaysia
01.2021 - Current
Managing a team of 20-30 people to meet KPI
Using dashboard tracking performance, attendance of the team for salary calculation.
Follow up each individual target, motivate people act toward clear target of individual and organization.
Assist manager in operation job of the project.
Senior Trader
Thang Long Co., Litd
08.2011 - 01.2021
Raising the capital for company in different method of trading mainly in financial market with the team of 3-4 staffs
Using technical tool and online instrument for Trading Forex, stock and promote new product to Malaysia online market, include but not limit of studying financial market, economy changing in different countries which affected the currency price, study stock market of US and the changing in US government policy which impact the market, reading finance report of each company and study thoroughly, study psychology of buyer and seller which impact the price of market in daily routine before start making order or cutting the current running order to maximize the investment capital, the job requires a lot of studying and researching to make the right decision on the trading.
from 2018 - 2019 assist manager searching for supplier of copper & gold in Africa.
HR Contact Agent
Intel Technology Penang
11.2010 - 07.2011
Provide service to employees of different countries in call service center about Human HR policy, answering inquiries coming from phone and HR system contact channel, dealing with problem of employee by providing HR policy or the right source for their contact, working closely with other division to update the latest changing in Human Resource policy of such countries including Vietnam.
Vietnamese product distributor
Private Business
01.2008 - 10.2010
Dealing with overseas shipment and local marketing (testing the market with new product), shipping product from Vietnam to Malaysia, set up the distribution channel to raise up the sales revenue, searching and visiting potential distributor in different location and following up their cooperation.
General Affair Supervisor (HR Department)
Asahi Intecc Hanoi
06.2005 - 08.2007
Control and manage the purchasing plan for all related general affair equipment, cooperate with other department to provide admin service in timely manner, working with other admin staff to provide supervision to contracted employee working under General affair Division.
After-Sales Service Staff
Ciputra Hanoi
04.2004 - 05.2005
Working as after-sales service staff of real estate project in which receiving call and arrange the meeting with house owner (client) and renovation team to verify the mistake of housing or apartment for repairing, record and follow up the customer inquiries for house, working with renovation team to make sure it meets the deadline and the customer's demand.
Sales Assistant - Logistic Staff
Santomas Vietnam
01.2003 - 03.2004
Receiving Purchase order from client, sending forecast order to production and send PO to store
Arrange the Import-Export document to delivery the order to foreign importer.
Issue the invoice to client based on quality deliver and inform to accounting dept.
Sales Executive
Pan Horizon Co., ltd.
04.2002 - 01.2003
Searching potential Customer online, make daily phone call to potential customer, update database with new customer, arrange the meeting and visit potential customers, invite customer to visit apartment for rent, arrange all related process to sign the renting contract with customer.
Education
Bachelor Degree of English -
English Department of Dong Do University
Bachelor Degree of Economic- only completed 2 years - undefined
External Economic Department of Foreign Trade University
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Informatics service course of Vietnam Informatics Association