Nurul Hidayah Binti Md Aib
kota tinggi
Summary
Motivated professional demonstrating strong organizational and problem-solving abilities. Adapts to diverse roles through effective communication and collaboration. Eager to contribute to team success with a proactive approach and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Engineering Assistant
Casaciti Sdn Bhd
Johor Bahru, Malaysia
05.2024 - 12.2024
- Assist engineers in preparing engineering drawings, schematics, and layouts, including basic calculations and measurements.
• Prepare reports, checklists, and technical documentation while recording and analyzing technical data.
• Maintain project files, quality records, and engineering logs in compliance with documentation standards.
• Coordinate with suppliers, contractors, and internal departments to support project execution.
• Assist in scheduling and tracking project timelines to ensure timely completion. - Executed daily assignments, supporting engineering team by managing tasks and acquiring new skills.
- Executed tasks promptly and accurately, adhering to instructions from engineering managers.
Project Support Officer
Enproserve M Sdn Bhd
Johor Bahru, Malaysia
11.2020 - 03.2024
- Assisted Head of Department (HOD) and Cost & Contract Executive in contract-related tasks and documentation.
• Prepared technical proposals in accordance with ITB requirements and managed submissions via SUS Portal.
• Prepared and submitted invoices based on purchase orders issued by clients.
• Monitored project quotations, outstanding payments, and procurement records.
• Processed claims for completed projects and ensured proper documentation.
• Verified project completion status with project managers for Certificate of Completion (COC) preparation.
• Compiled and submitted weekly payment and invoicing reports for management review. - Monitored project progress and adjusted plans and resources to align with objectives.
- Monitored costs, timescales and resources used to achieve project success.
- Tracked costs and expenses against original budget to enhance internal cost controls.
- Conducted regular project reviews and reports for senior management, highlighting achievements and areas for improvement.
- Coordinated with clients to define project scope, objectives, and deliverables, ensuring clarity and alignment on expectations.
- Resolved project conflicts and challenges through effective problem-solving and negotiation techniques.
Administrative Officer
UBF Maintenance Sdn Bhd
Johor Bahru, Malaysia
01.2018 - 10.2019
- Offered high levels of administrative support to managers, ensuring smooth running of company operations.
- Managed daily office operations, maintaining efficient workflow and meeting administrative deadlines.
- Handled daily office activities, including data entry and database auditing, maintaining smooth operations.
- Maintained manual and electronic filing and information systems, ensuring readily available and accurate data.
- Implemented filing systems, streamlining access to critical documents and data.
- Organised and maintained files and databases in a confidential manner, adhering to data protection regulations.
- Maintained organised and updated file systems for easy staff use.
- Tracked office supplies inventory, ordering items to ensure uninterrupted operations.
- Facilitated document reproduction for team by efficiently using photocopying and printing equipment.
- Answered calls and emails efficiently, recording accurate messages and swiftly following up on enquires.
- Handled customer inquiries and complaints with professionalism, enhancing overall customer satisfaction.
- Greeted visitors, recorded personal information and directed to appropriate department with professionalism.
- Worked as part of administrative team, identifying and suggesting improvements to internal administration processes and systems.
- Created employee attendance reports verifying compliance with company policy.
- Prepared detailed reports and presentations for management, facilitating informed decision-making.
- Supported HR department in processing payroll records, correcting inconsistencies in timekeeping to avoid delays in employee payments.
- Entered and verified computer data to create reliable records.
- Calculated rates, prepared bills and accepted payments.
- Operated copy equipment, printers and other office machines to support staff with administrative ad hoc tasks.
Education
Diploma of Higher Education - Information Technology
Polytechnic Muadzam Shah
Kuala Pahang, 0601-2015
Skills
- Engineering mathematics
- Technical documentation
- Quality control
- Cost estimation
- Cost and material estimations
- Project management
- Project coordination
- Scheduling coordination
- Data processing
- Document management
- Document control
- Technical communication
- Technical problem-solving
- Problem solving
- Critical thinking in design
- Decision making
- Decision-Making strategy
- Proactive learner
- Computer literacy
- Time management
- Time management efficiency
- Client relationship management
- Customer service
- Team collaboration
- Communication skills
- Planning and organisation
- Leadership qualities
- Procurement management
- Quality control
- Time-management
- Critical thinking
Languages
English
Upper Intermediate
B2
Malay
Proficient
C2
Timeline
Engineering Assistant
Casaciti Sdn Bhd
05.2024 - 12.2024
Project Support Officer
Enproserve M Sdn Bhd
11.2020 - 03.2024
Administrative Officer
UBF Maintenance Sdn Bhd
01.2018 - 10.2019
Diploma of Higher Education - Information Technology
Polytechnic Muadzam Shah