Overview
Work History
Education
Skills
Accomplishments
References
Personal Information
Timeline
Generic
NURUL HIDAYAH BINTI ABDUL WAHAB

NURUL HIDAYAH BINTI ABDUL WAHAB

SUNGAI BAKAP

Overview

3
3
years of professional experience

Work History

PATIENT SERVICE DEPARTMENT (PSD)

SEGI SERI SDN. BHD.
  • Practice personal hygiene and proper sanitation procedures
  • Turn on, test and monitor equipment as the beginning of the day
  • Food preparation according to written and oral instructions
  • Serve breakfast, lunch and a la carte items
  • Handle cashiering responsibilities including food and ticket sales and serving of ala carte items
  • Replenish food and maintain clean serving areas
  • Monitor food and equipment temperature at all times
  • Exhibit courtesy and understanding to staff and customers
  • Perform dishwashing duties of cooking, serving and eating utensils tools
  • Set up and breakdown of serving areas
  • Receive, stock and rotate incoming training
  • Demonstrate knowledge of sanitation practices
  • Exhibit the professional behavior of a reliable employee
  • Perform preparation duties for the next day
  • Maintain neat, clean and safe work environment
  • Participate in marketing promotions and special events for students, adults and community
  • Sign in and work according to a time schedule
  • Perform related work as required.

ACCOUNTANT & ADMINISTRATION CLERK

EXCEL-TECH ASIA JAYA SDN. BHD.
1 2016 - 5 2016
  • Answering call and checking the email from supplier
  • Managing purchase order, invoice, pay-roll (salary) and SST
  • Maintain accounting records by making copies (filling document)
  • Proceed vendor invoice & prepare payment voucher
  • Handling petty cash and cash flow for daily transaction
  • Managing stock of the company
  • Reconciles bank statement by comparing statements with general ledger
  • Preparing document for export document to shipping liner
  • Coordinate office activities and operations to secure efficiency and compliance to company policies
  • Supervise administrative staff and divide responsibilities to ensure performance
  • Manage agendas/travel arrangements/appointments etc
  • For the upper management
  • Support budgeting and bookkeeping procedures
  • Create and update records and databases with personnel, financial and other data
  • Assist colleagues whenever necessary.

Administrative Clerk

CMO TECHNOLOGIES SDN BHD
01.2022 - 08.2024
  • Entered data into system and updated customer contacts with information to keep records current.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
  • Input data and processed system change to generate accurate reports.
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
  • Managed daily mail distribution for both internal employees and external customers or clients.
  • Arranged meetings and appointments and updated records to assist management.
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods.
  • Contributed to project success by providing administrative support to various teams as needed.

Export Sales Coordinator

DELANO FURNITURE INDUSTRIES (M) SDN BHD
09.2024 - 09.2024
  • Coordinated closely with finance teams to ensure accurate invoicing of clients while adhering to international trade agreements.
  • Supported management decision-making by providing detailed reports on export activities, highlighting areas of strength as well as opportunities for improvement.
  • Enhanced customer satisfaction with timely shipments and accurate documentation through meticulous attention to detail.
  • Followed up with customers to resolve inquiries.
  • Streamlined export processes by implementing efficient coordination strategies and improving communication between departments.
  • Prepared and assembled documents to facilitate exports.
  • Minimized shipment delays by proactively identifying potential issues and addressing them promptly.
  • Collaborated closely with sales teams to establish strong relationships with key clients, driving repeat business for the company.
  • Communicated information and instructions to and from vendors to research and resolve operational problems.
  • Spearheaded training programs for junior staff members on company processes, systems usage efficiency enhancement techniques related to export sales coordination tasks execution improvement methods.
  • Optimized sales performance by providing regular reports and insights on KPIs to senior management, enabling data-driven decision-making for continued growth in the competitive global market.
  • Provided exceptional customer service by addressing concerns, troubleshooting issues, and ensuring client satisfaction throughout the entire sales process.
  • Cultivated strategic partnerships with freight forwarders customs brokers other key industry stakeholders ensure seamless cross-border transactions.


Education

DIPLOMA EXECUTIVE IN ACCOUNTANCY -

INTERNATIONAL COLLEGE OF TECHNOLOGY
Kuala Lumpur, Kuala Lumpur

Skills

MICROSOFT (WORK, EXCEL, POWER POINT)

SQL FINANCING ACCOUNTING

CUSTOMER SERVICE

ORGANIZATIONAL ABILITY

WRITTEN EXPRESSION

TECHNICAL OVERSIGHT

OFFICE MANAGEMENT

PROBLEM-SOLVING SKILL

ABLE TO COMMUNICATE WITH VENDORS AND CUSTOMER

Accomplishments

  • PESERTA PERBARISAN BADAN BERUNIFORM WAKIL SEKOLAH SMK. SULTAN ABDUL JALIL SHAH (2010)
  • PERKHEMAHAN BADAN BERUNIFORM WAKIL SEKOLAH SMK JALAN KEBUN (2011)
  • KEJOHANAN MERENTAS DESA MAJLIS SUKAN SEKOLAH DAERAH SEPANG (2013)

References

  • SEGI SERI SDN. BHD., HAJI RAFIEI BIN MUSTAFA, 03-5542 4200
  • EXCEL-TECH ASIA JAYA SDN. BHD., MRS. SOON LAY SEE, 03-80823951, excelasiajaya@gmail.com
  • CMO TECHNOLOHIES SDN BHD, MR MOO KON PING , 04-506 0801
  • DELANO FURNITURE INDUSTRIES (M) SDN BHD , 04-5823972

Personal Information

  • Place of Birth: HOSPITAL TANJUNG MALIM, PERAK
  • Date of Birth: 02/09/97
  • Gender: Female
  • Nationality: MELAYU
  • Driving License: DA
  • Marital Status: MARRIED

Timeline

Export Sales Coordinator

DELANO FURNITURE INDUSTRIES (M) SDN BHD
09.2024 - 09.2024

Administrative Clerk

CMO TECHNOLOGIES SDN BHD
01.2022 - 08.2024

PATIENT SERVICE DEPARTMENT (PSD)

SEGI SERI SDN. BHD.

ACCOUNTANT & ADMINISTRATION CLERK

EXCEL-TECH ASIA JAYA SDN. BHD.
1 2016 - 5 2016

DIPLOMA EXECUTIVE IN ACCOUNTANCY -

INTERNATIONAL COLLEGE OF TECHNOLOGY

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