Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nurul Hasnaa Husain

Senior Sales Project Manager
Kuala Lumpur

Summary

Experienced and high-achieving Senior Project Sales Manager offering almost 13+ years of product management and marketing expertise. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents. Gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. Excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning.

Overview

14
14
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Senior Sales Project Manager (Team Leader)

Emnes Events Sdn Bhd
Kuala Lumpur
07.2023 - Current
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Established and cultivated solid business relationships with new or existing customers.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Facilitated business by implementing practical networking techniques.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Facilitated regular project team meetings to ensure alignment on project objectives and tasks, and to address any issues or challenges
  • Collaborated with a cross-functional team to develop a new research project, resulting in the successful completion of the project on time and within budget
  • Mentored and coached project team members to ensure project success
  • Presented project updates to senior executives, resulting in increased trust and confidence in the team’s capabilities
  • Communicated project updates and changes to stakeholders and team members to ensure alignment on project goals and objectives

Senior Project Sales Manager

Corporate World Intelligence
Kuala Lumpur
07.2021 - 03.2023

As a Senior Project Sales Manager, the role involves corporate sales across different products, researching leads and pitching events to C-level executives and senior-level decision makers in APAC region. The main responsibility is to promote event delegate acquisition in Malaysia and other Southeast Asia Countries, analyze market and establish competitive advantages. The job requires strong negotiation and communication skills, ability to work as part of the project team on an 8-12 week sales cycle, manage own sales pipeline, and possess a can-do attitude, confidence, and excellent proficiency in English or BM language or more is an advantage.

Customer Support Executive

Amber Pro (M) Sdn Bhd
Kuala Lumpur
01.2021 - 07.2021

The job experience involves managing customer accounts, resolving product/service problems, recommending potential products/services, generating sales leads, and maintaining financial accounts. It also requires handling a large volume of incoming chats and emails, identifying and assessing customer needs, building sustainable relationships, providing accurate information, meeting personal/team sales targets, and following communication procedures. It involves handling complaints, cancelling/upgrading accounts, placing/cancelling orders, advising on company information, handling product recalls, selling products/services, compiling reports on overall customer satisfaction, and assisting new executives.

Key Account & Business Development Manager

Indoleads Holdings (M) Sdn Bhd
Kuala Lumpur
11.2019 - 04.2020

This job description involves managing existing clients and their campaigns, conducting negotiations, analyzing statistical data and coordinating plans. The job also requires detecting abnormal traffic behavior, making presentations, prioritizing work assignments, and being proactive and self-motivated. Acquiring new clients, tracking outbound activity, and developing success metrics for business growth are also essential. The employee will work closely with Sales Director, CEO & CFO, oversee network activity and trends, and optimize to drive network growth, engagement, and revenue. The employee also must also deliver program analytics and performance metrics to management.

Project Sales Manager

ME Insights Asia Sdn Bhd
Kuala Lumpur
11.2018 - 04.2019

This job description involves the responsibility of delivering profit margins and sales revenue for a project. The job requires researching and building new leads, maintaining existing clients, and preparing sales presentations and costing management. The employee must maintain high levels of client satisfaction, closely monitor project timelines and report updates to the director. The role also includes performing cold calling, securing group bookings, and servicing clients on-site. The employee also must understand business growth, market research, and be able to match clients' needs with relevant products. The job requires confidence in applying a sales process with senior-level decision-makers globally.

Senior Delegate Sales Executive

ME Insights Asia Sdn Bhd
Kuala Lumpur
07.2018 - 04.2019

The Delegate Sales Executive role involves selling tickets to international conferences and events to high-level executives via telesales marketing. The job requires a strong hunter's mentality to grow the business and build relationships with key stakeholders. The responsibilities include conducting market research, pitching prospective clients, setting appointments, and achieving daily, weekly, and monthly targets. The job also involves understanding clients' needs and matching them with training, education, and business development solutions. The role requires confidence in applying a sales process over the phone with senior-level decision-makers and a positive mental attitude

Senior Manager

Rare Runic Enterprise
Kuala Lumpur
09.2014 - 04.2018

The job tasks involve assisting in the production of online sales content, providing support for online promotional and operational activities, working closely with fashion buyers on new sales production and handling product samples, working together with the photographer and design team to ensure each product is represented at its best for sales content, assisting the operations team in fulfilling customer orders, monitoring and working closely with branding and marketing development of the company to achieve targets, further assisting on ad-hoc related duties, tasks, and assignments, and traveling to meet suppliers for sourcing of new upcoming products and to study the latest trends from other countries such as Indonesia

Senior Retail Associate / Senior Sales Coordinator

DNP Clothing Sdn Bhd
Penang
09.2013 - 12.2013

The job involves representing DNP Clothing as a brand ambassador, providing excellent customer service, achieving daily/weekly/monthly sales targets, performing stock replenishment, price tagging, cashiering, and stock checking activities, managing inventory, performing visual merchandising, stock consolidation, and opening/closing of cashier system. The role requires working with all levels of people, a positive and customer-oriented attitude, a passion for fashion, cross-selling, problem-solving, and adherence to operational procedures. As the employee, one must be well-groomed, a team player, comfortable working in a fast-paced retail environment, and always updated on shop promotions.

Delegate Sales Executive

Asia Executives Programs Sdn Bhd
Kuala Lumpur
01.2013 - 02.2013

The job tasks involve conducting sales of conferences, training, and seminars for local and overseas prospects, selling conferences and training programs through phone-based sales, identifying new market entrants, developing relationships with them, promoting sales to these organizations, developing sales strategy, coordinating with team members to deliver the sales budget set by management, submitting daily sales reports, and traveling for on-site management of events.

Manager

Rare Runic Enterprise
Kuala Lumpur
04.2010 - 01.2013

The job experiences involves managing a small enterprise company that sells fashion wear, merchandising and buying fabrics for products, coordinating fashion wear for product photo shoots for website and magazines, leading a cohesive team, guiding them to meet sales targets, identifying sales needs, reviewing sales performance, and completing administrative duties. Additionally, the role involves ensuring customers receive quality service and products, dealing with complaints, budgeting and accounting, reviewing inventory and sales records, coordinating sales promotions, monitoring sales and online store operations, and providing fashion advice and suggestions to customers. As the employee, one should have a passion for fashion, great customer service and communication skills, and be highly motivated and enthusiastic about working in the fashion and retail industry.

Education

Degree in Law - Legal Studies

Multimedia University
Melaka
01.2011 - 04.2014

Foundation in Law - Legal Studies

Multimedia University
Melaka
01.2010 - 01.2011

Skills

Business Development & Planning , Strategic Account Development

undefined

Timeline

Senior Sales Project Manager (Team Leader)

Emnes Events Sdn Bhd
07.2023 - Current

Senior Project Sales Manager

Corporate World Intelligence
07.2021 - 03.2023

Customer Support Executive

Amber Pro (M) Sdn Bhd
01.2021 - 07.2021

Key Account & Business Development Manager

Indoleads Holdings (M) Sdn Bhd
11.2019 - 04.2020

Project Sales Manager

ME Insights Asia Sdn Bhd
11.2018 - 04.2019

Senior Delegate Sales Executive

ME Insights Asia Sdn Bhd
07.2018 - 04.2019

Senior Manager

Rare Runic Enterprise
09.2014 - 04.2018

Senior Retail Associate / Senior Sales Coordinator

DNP Clothing Sdn Bhd
09.2013 - 12.2013

Delegate Sales Executive

Asia Executives Programs Sdn Bhd
01.2013 - 02.2013

Degree in Law - Legal Studies

Multimedia University
01.2011 - 04.2014

Manager

Rare Runic Enterprise
04.2010 - 01.2013

Foundation in Law - Legal Studies

Multimedia University
01.2010 - 01.2011
Nurul Hasnaa HusainSenior Sales Project Manager