NURUL FATIN ATHIRAH
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
PETRONAS CREW
PETRONAS JENGKA 21
2021.02 - Current
- Keep transaction records, and maintain the cleanliness and orderliness of the cash counter area
- Responsible for receiving payments, counting and returning money to customers.
- Worked well with teammates and accepted coaching from management team.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Supervisor
99 Speed Mart
2019.01 - 2020.01
- Provide assistance in daily operation of store
- Assistance in monitoring the retail staff and following up on the work result
- Assistance in the inventory control and manage the stock in the outlet
- Assist in customer service and provide the relevant information.
Cashier
Giant Supermarket
2017.09 - 2018.10
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Diploma Vocational Malaysia - Food Processing
Kolej Vocational Pertanian Chenor
Chenor, Pahang 2013.01 - 2016.05
Sijil Pelajaran Malaysia Vokasional - Bahasa Melayu
Kolej Vocational Pertanian Chenor
2014.01 - 2014.05
Skills
- Basic computer literacy skills
- Organizational skills
- Strategic planning and scheduling skills
- Time-management skills
- Verbal and written communication skills
- Cash Drawer Management
- Basic Math
- Patience and Empathy
References
Madam Siti Nor Maiza, 09 - 4861307, 011 - 2990 5137
Timeline
PETRONAS CREW
PETRONAS JENGKA 21
2021.02 - Current
Supervisor
99 Speed Mart
2019.01 - 2020.01
Cashier
Giant Supermarket
2017.09 - 2018.10
Sijil Pelajaran Malaysia Vokasional - Bahasa Melayu
Kolej Vocational Pertanian Chenor
2014.01 - 2014.05
Diploma Vocational Malaysia - Food Processing
Kolej Vocational Pertanian Chenor
2013.01 - 2016.05