Nurul Farhanah Mustapa
Hulu Langat, Selangor
Summary
Results-driven professional with a strong track record in project coordination, stakeholder engagement, and process improvement. Recognized for successfully leading initiatives that optimize operations and boost organizational productivity. Adept at fostering collaboration across teams, managing evolving project requirements, and maintaining a sharp focus on achieving strategic objectives.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Assistant Manager, Family Technical
Malaysian Takaful Association
01.2022 - Current
- Planning, scheduling, and managing approximately 100 meetings a year including industry committees, stakeholder sessions and consultants.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Implemented staff training programs for MTA to elevate service standards and knowledge.
Project Coordinator
Malaysian Takaful Association
10.2022 - Current
- Managed and served as the key person responsible for the project management of major industry initiatives including the Industry Customer Satisfaction Project for the Takaful and Insurance industry, the Centralized Coverage Checking Portal, BNM’s Financial Sector Blueprint (FSB) initiatives, and MTA’s Hijrah27 program.
- Keeping projects on schedule by managing deadlines, preparing meeting agendas and minutes for distribution and record keeping as well as enhancing team collaboration through regular meetings.
- Conducted information research and prepared materials in advance to ensure productive and well-informed meetings.
Education
Master of Science - Qualitative Science
Universiti Teknologi MARA
Shah Alam, Selangor, Malaysia 04.2001 -
Bachelor of Science - Actuarial Science
Universiti Teknologi MARA
Shah Alam, Selangor, Malaysia 04.2001 -
Diploma - Actuarial Science
Universiti Teknologi MARA
Tapah, Perak 10.2016 - 10.2016
SPM -
SBP Intergrasi Selandar
Melaka 04.2001 -
Skills
Operations management
Team leadership
Project managing
Problem-solving
Task delegation
Timeline
Project Coordinator
Malaysian Takaful Association
10.2022 - Current
Assistant Manager, Family Technical
Malaysian Takaful Association
01.2022 - Current
Diploma - Actuarial Science
Universiti Teknologi MARA
10.2016 - 10.2016
Master of Science - Qualitative Science
Universiti Teknologi MARA
04.2001 -
Bachelor of Science - Actuarial Science
Universiti Teknologi MARA
04.2001 -
SPM -
SBP Intergrasi Selandar
04.2001 -
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