NURUL FADHLIAH CHE ISMAIL
Payroll & HR Operations Executive
Sungai Buloh,10
Summary
Payroll & HR Operations Executive experienced in managing end-to-end payroll operations and ensuring statutory compliance across multi-entity environments. Coordinated payroll processing and maintained audit-ready documentation, delivering timely statutory reporting while supporting employees and management in dynamic corporate settings. Leveraged leadership capabilities and financial acumen to drive business growth and align HR strategies with organizational goals.
Overview
2
2
Languages
8
8
Certificates
15
15
years of professional experience
Work History
Executive
Destination Resorts & Hotels Sdn Bhd
Petaling Jaya, Selangor
05.2015 - Current
- Manage end-to-end payroll processing activities for employees across the organization
- Ensured payroll accuracy and timely salary processing, adhering to company policies and statutory requirements
- Handle statutory submissions including EPF, SOCSO, EIS, PCB, CP22, CP22A, CP21, and LHDN requirements
- Process employee compensation activities including overtime, allowances, deductions, claims, and termination payments
- Prepare payroll summaries, payroll reconciliation reports, and monthly payroll documentation
- Coordinated payroll-related matters with employees, management, and external vendors to facilitate smooth payroll operations
- Conduct payroll validation and reconciliation checks to improve payroll accuracy
- Coordinate payroll-related matters with employees, management, and external vendors
- Ensure accurate employee records and payroll data maintenance within HR systems
- Conducted payroll validation and reconciliation checks, enhancing overall payroll accuracy
- Assist in payroll process improvement and operational efficiency initiatives
- Coordinate payroll submission requirements across multiple business entities
- Advanced to Executive position in October 2021 as recognition for excellence in payroll processing.
- Completed Payroll Refresher Course in May 2023 to enhance knowledge of payroll processes.
- Served as the Primary Instructor for the Payroll Refresher Course conducted for HR Operating Units, Managers, and Assistant Managers across group entities. Delivered comprehensive payroll training covering:
- Consolidated payroll data submission requirements across entities
- Payroll compliance and statutory reporting procedures
- EPF, SOCSO, EIS, PCB, CP22, CP22A, and CP21 submission processes
- Payroll reconciliation and payroll governance practices
- Risk mitigation and payroll accuracy enhancement initiatives
- Employee compensation and payroll operational controls
Executive Payroll
Symphony Corporatehouse Sdn Bhd
Petaling Jaya, Selangor
07.2013 - 04.2015
- Managed payroll processing activities for 21 client companies across multiple industries
- Prepared salary cheques, payroll reports, invoices, and statutory contribution schedules
- Maintained employee payroll data using HR2000, Wincom, eDM, and eHRS systems
- Processed EPF, SOCSO, PCB, and other payroll statutory submissions
- Generated statutory forms including Form EA and Form E
- Coordinated payroll information and employee data updates to enhance client accuracy and compliance
- Maintained payroll records while ensuring audit readiness for client files through regular reviews
- Ensured confidentiality and accuracy of payroll data and employee records
- Successfully managed payroll operations for 21 client companies simultaneously
- Maintained accurate payroll records with high compliance standards
- Supported statutory reporting and managed payroll documentation to meet compliance deadlines
- Improved payroll operational efficiency through organized payroll administration
Assistant HR
Plastik STC Sdn Bhd
Petaling Jaya, Selangor
06.2011 - 07.2013
- Assisted recruitment activities including interview coordination and onboarding support
- Processed payroll administration for more than 100 employees
- Coordinated recruitment activities, including interview scheduling and onboarding support for new hires
- Supported HR operations efficiently for a workforce of more than 100 employees
- Administered SOCSO claims and maintained accurate employee compensation documentation
- Supported daily HR operations and managed employee administration tasks effectively
- Coordinated employee attendance records and HR documentation updates
- Maintained employee database accuracy and confidential personnel records
- Maintained organized employee documentation and HR records
- Improved HR documentation organization and accessibility
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
Master of Human Resource Management -
University Utara Malaysia
Kuala Lumpur, Malaysia12-2027
Bachelor of Civil Engineering - Hons
Universiti Teknologi Malaysia
Kuala Lumpur, Malaysia09-2024
Diploma - Civil Engineering
Politeknik Sultan Haji Ahmad Shah
Kuantan, Pahang, Malaysia12-2008
Skills
Payroll management
Confidential data handling
Detail-oriented analysis
Analytical problem solving
Task scheduling expertise
Prioritization and scheduling
Workplace conflict resolution
Problem-solving skills
Flexible problem-solving
Collaborative teamwork
Collaborative teamwork
Effective communication
Troubleshooting skills
Effective communication skills
Accomplishments
- Processed payroll operations for 21 client companies with strong compliance performance
- Maintained consistent on-time statutory submissions for EPF, SOCSO, and LHDN
- Improved payroll accuracy through structured reconciliation and payroll validation controls
- Supported payroll administration for large employee populations across multiple entities
- Strengthened audit readiness through organized payroll documentation and reporting practices
- Demonstrated strong payroll operational support and stakeholder coordination capabilities
Certification
Power BI – UUM (2026)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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LANGUAGES
Bahasa Melayu – Excellent
English – Good
Software
Microsoft Office 365
Excel
HR2000
AgathaeHR System
Quote
If the doors of perception were cleaned, everything would appear to man as it is: infinite.
William Blake
Timeline
Power BI – UUM (2026)
01-2026
Critical Thinking – UOA Academy (2025)
09-2025
Payroll Refresher Course – DRH (2025)
05-2025
National Employment Law Conference - My Seminar (2023)
11-2023
Tax Obligations – KPMG (2019)
12-2019
Employer Responsibilities – KWSP (2017)
04-2017
Employment Act – MEF (2016)
11-2016
Executive
Destination Resorts & Hotels Sdn Bhd
05.2015 - Current
Executive Payroll
Symphony Corporatehouse Sdn Bhd
07.2013 - 04.2015
Employment Act Amendments – IPA (2013)
05-2013
Assistant HR
Plastik STC Sdn Bhd
06.2011 - 07.2013
Master of Human Resource Management -
University Utara Malaysia
Bachelor of Civil Engineering - Hons
Universiti Teknologi Malaysia
Diploma - Civil Engineering
Politeknik Sultan Haji Ahmad Shah