Nurul Ezzah Johari
ADMIN OPERATION
Puchong
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management. Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
8
8
years of professional experience
Work History
Therapist
TANAMERA WELLNESS CENTRE
01.2016 - 01.2017
- Assessed clients' mental health needs, developed treatment plans and monitored progress
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions
Product Advisor
KIMMA SDN BHD
05.2017 - 05.2018
- Increased efficiency and performance by monitoring team member productivity and providing feedback
- Investigated and resolved customer inquiries and complaints quickly
- Identified opportunities for upselling additional products or services during interactions with existing customers, resulting in increased revenue generation
Sale Assistant
EVERCALL SDN BHD (MAXIS)
10.2018 - 11.2020
- Excellent communication and relationship building skills
- Ability to anticipate problems and recommend solutions.
- Facilitated ordering and processing of business cards and nameplates for sales team.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
Admin Operation
SEPADU MEGA SDN BHD
11.2022 - Current
- Coordinated material procurement and required services for projects within budget requirements.
- Contributed to proposal development activities for prospective clients by providing technical insights and accurate estimations of project durations/resources needed.
- Wrote, updated and maintained project documentation.
- Facilitated effective sprint planning meetings for clear task allocation, resource management, and timely deliverables.
Education
UPSR -
SK Batu Maung
undefined
SMK Batu Maung
SPM - undefined
SMK Kampung Jambu
SKM Level 2 - undefined
Noble City Campus
Skills
Team building
undefinedAbility And Skills
Malay Language, Very Good, English Language, Good, Can deal with customers., Can do a variety of work., Proficient in mircosoft word and microsoft excel.
Personal Character
- Can communicate well.
- Received a strike well.
- Trust in the responsibilities given.
- Be patient with getting more knowledge and experience.
- Timely and disciplined.
Disclaimer
I declare that all statements in this personal information are true., Nurul Ezzah Binti Johari, ………………..
Timeline
Admin Operation
SEPADU MEGA SDN BHD
11.2022 - Current
Sale Assistant
EVERCALL SDN BHD (MAXIS)
10.2018 - 11.2020
Product Advisor
KIMMA SDN BHD
05.2017 - 05.2018
Therapist
TANAMERA WELLNESS CENTRE
01.2016 - 01.2017
UPSR -
SK Batu Maung
undefined
SMK Batu Maung
SPM - undefined
SMK Kampung Jambu
SKM Level 2 - undefined
Noble City Campus
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