Nurul Diyana Binti Abdul Razak

Key Responsibilities:

· Coordinate vehicle allocation and booking requests for dealer networks

· Manage dealer enquiries regarding vehicle availability, completion status, accessories, and promotional packages.

· Liaise with logistics teams to ensure timely vehicle deliveries to dealer showrooms.

· Monitor dealer outstanding balances and support payment collection activities.

· Process invoices, credit notes, debit notes, and official receipts accurately.

· Prepare weekly warranty and FMS reports for submission to service teams.

· Maintain accurate documentation records and electronic filing systems.

Key Achievements:

• Successfully managed daily dealer operational support and coordination for multiple dealer branches.
• Maintained efficient documentation and reporting processes to support operational requirements.
• Built strong working relationships with dealers and internal stakeholders

Key Responsibilities:

• Managed trade-in vehicle processes involving Nissan branches in Northern and Central regions.
• Monitored vehicle status including inspection, auction readiness, arrival status, and ownership transfer progress.
• Coordinated documentation requirements before vehicle auction activities.
• Followed up on pending hire purchase settlements and customer documentation.
• Coordinated with logistics teams regarding vehicle collection and transportation arrangements.
• Prepared and distributed operational reports to management and regional teams.

Key Achievements:

• Ensured timely completion of vehicle documentation and ownership transfer processes.
• Supported smooth coordination between branches, logistics providers, and used vehicle dealers.

Key Responsibilities:

• Performed daily bookkeeping and financial data entry activities.
• Maintained accounting records and financial documentation.
• Assisted in preparing financial reports and management summaries.
• Reconciled bank statements with accounting records.
• Supported finance department administrative function

Outlined main duties

• Maintained employee records and personnel information.
• Assisted with employee medical card administration.
• Supported payroll documentation distribution.
• Screened resumes and coordinated interview arrangements.
• Assisted with recruitment and onboarding activities.

Key Responsibilities:

• Managed customer database updates and verification activities.
• Generated collection reports using Customer Automated Service System (CASS).
• Performed administrative filing and documentation tasks.
• Assisted in customer engagement events and registration activities.
• Supported departmental operational and administrative functions.