Proven leader in retail and customer service, with a track record of driving sales growth and enhancing customer satisfaction at ASTRO and other companies. Skilled in sales leadership and problem-solving, I excel in creating positive customer experiences and streamlining operations to boost efficiency and revenue. Achieved significant improvements in customer feedback scores and sales metrics.
Sales Leadership
Sales Growth
Customer Service
Problem-Solving
Stock management
Shift Scheduling
Issue Escalation
Customer Needs Assessment
Customer Relationship Management
Payment management
Complaint Handling