Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Nurul Azlin Tham

Head - Commercial And Learning & Development
Kuala Lumpur,Wilayah Persekutuan
Nurul Azlin Tham

Summary

Dynamic leader with a proven track record at FIC Hospitality Sdn Bhd, adapt in problem-solving and excellent communication. Spearheaded commercial strategies and talent development, significantly enhancing operational efficiency. Expert in planning and coordination, with a history of driving growth in competitive markets.

Overview

25
years of professional experience

Work History

FIC Hospitality Sdn Bhd

Head - Commercial & Learning & Development
12.2015 - Current

Job overview

Commercial: Drive the planning and execution of the commercial strategy and activity through supporting the Revenue & Distribution Management team, Sales, Catering and Events, Marketing, E-Commerce and Public Relations team through working effectively with area support teams.


Learning & Development: Identify high-potential employees and create paths for their career advancement. Work closely with leaders of individual hotel or resort to understand their training needs, tailor programs accordingly, and ensure cohesive talent development efforts across the organization.

Merdeka Palace Hotel & Suites

Assistant Director of Sales
01.2012 - 11.2015

Job overview

Managing the Sales & Marketing Department consisting of Room Sales, Banquet Sales, Marketing Communications & PR and Reservations.

Dynasty Hotel Kuala Lumpur

Senior Sales Manager
01.2005 - 12.2011

Job overview

Leading the Corporate and MICE segment, area of sales coverage includes Kuala Lumpur, West Malaysia, East Malaysia and Singapore.

Puteri Pan Pacific Hotel Johor Bahru

Sales Manager - KL Based
01.2000 - 12.2002

Job overview

Offline and based in Kuala Lumpur covering Corporate segment. Area of sales coverage includes Kuala Lumpur, Selangor, Perak, Penang, Terengganu, Kelantan and Kedah. Working closely with other Pan Pacific Hotels in Malaysia (Kuala Lumpur, Glenmarie, KLIA and Pangkor)

Education

HELP University
Damansara Campus, Kuala Lumpur

Master from Business Administration

University Overview

HRD Corp
Kuala Lumpur

Certification from Accredited Trainer
09.2019

University Overview

American Hotel And Lodging Educational Institute
United States Of The America

Certification from Hospitality Revenue Manager
06.2019

University Overview

Kolej Damansara Utama
Petaling Jaya, Selangor

Diploma from Hotel & Catering Management
04.1994

University Overview

Skills

Problem-Solving

Timeline

Head - Commercial & Learning & Development
FIC Hospitality Sdn Bhd
12.2015 - Current
Assistant Director of Sales
Merdeka Palace Hotel & Suites
01.2012 - 11.2015
Senior Sales Manager
Dynasty Hotel Kuala Lumpur
01.2005 - 12.2011
Sales Manager - KL Based
Puteri Pan Pacific Hotel Johor Bahru
01.2000 - 12.2002
HELP University
Master from Business Administration
HRD Corp
Certification from Accredited Trainer
American Hotel And Lodging Educational Institute
Certification from Hospitality Revenue Manager
Kolej Damansara Utama
Diploma from Hotel & Catering Management
Nurul Azlin ThamHead - Commercial And Learning & Development