Nurul Asmy Binti Che Rameli

• 07/2021 – 06/2024
• Oversaw maintenance, operations, security, financial management, administration, and improvements of residential scheme to enhance living conditions.
• Managed daily operations of residential properties, ensuring residents satisfaction and compliance with regulations.
• Liaise with contractors/service providers for repair and rectification work including the process of getting quotations, conclude on suitable cost-effective methods, getting approval from MC etc.
• Developed and implemented maintenance schedules to enhance property upkeep and reduce downtime.
• Oversaw service provider relationships, negotiating contracts to ensure cost-effective services and timely completion of projects.
• Investigate and resolve complaint from residents, staff, visitors etc.
• Conduct and organise monthly meetings and AGM.

Achievement

• Awarded as 'Duta Transformasi Pembangunan Pengurusan Strata Tahun 2023 & 2024.
• Managed to reduced utilities bill by succeed in changing tariff rate for building water bill and enforcing LED bulb conversion.

Specializing in private aviation services, this company offers hangarage, office space, aircraft handling, and aircraft management from its base at Subang Airport.

• Leasing and contract management for all private aircraft and business owners. Work with legal department for preparation of contract, renewal, extension, addendum and other related documentation.
• Meeting with potential customer and a key person for property/space viewing and leasing proposal.
• Liaise and maintain customer relationships including resolving all their enquiries, issues or complaints.
• Managed space allocation and maintenance of hangar and office to ensure seamless operations.
• Part of Business Development team and contribute to marketing, business proposal and strategy preparation to attain and sustain customers.
• Liaise with authority for Business License, Bomba Certs etc.
• Prepare reports and fulfill other corporate requirements as directed by the company's Board of Directors (Business plan, budget etc.)

Achievement

• Managed to retain 90% customer and increase by 15% rental space
• Be a part of above the wing staff for TransNusa Airlines

A subsidiary company of IGB Group. Site at U-Thant Residence, a low density and high-end condominium consists of 77 units which are located at No. 28 Jalan Taman U-Thant, Ampang, 55000 Kuala Lumpur.

• Inspected and ensured service providers met contract scope requirements. Supervise technician on their routine/weekly or adhoc tasks.
• Liaised with COB and statutory bodies for timely license and certificate renewals, including JKKP, insurance, gas, genset, and Bomba. Lodge complaint to relevant authorities for related issues.
• Coordinated contract renewals with service providers, negotiating terms and conditions for optimal agreements.
• Review monthly billing and report from service providers.
• Prepare monthly report, documents etc. for meeting.
• Liaise with residents for any complaints, serve notices for interfloor leakage, disturbance or any other disputes within units.

Oversaw operations for Z Residence, a 1136-unit condominium in Bukit Jalil, ensuring effective real estate agency and property management.

• Managed maintenance fees collection, issued receipts, and booked facilities.
• Perform credit control and defaulter management.
• Update information and maintained all notice boards within building.
• Attend to enquiries and complaints from resident and other administration tasks.