Microsoft office
NURUL AQILAH BINTI WAHI ANOUR
ADMIN ASSISTANT
No. 107, Jalan Mengelembu Impiana 9 Taman Impiana Adril, Mengelembu
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Admin Assistant
Coway Greentown Business Centre
30450
05.2018 - Current
- Achievements:
- Attended ISO Training
- Prepared and successfully assisted auditing
- Organized and managed the filing system and record keeping
- Achieved KPI of 100% on daily basis.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Undertake basic administrative tasks such as filing and answering telephones
Administrative Clerk
Wonderful Creamery (M) Sdn Bhd Ipoh
Silibin, ipoh
11.2013 - 04.2018
- Arranged meetings and appointments and updated records to assist management.
- Entered data into system and updated customer contacts with information to keep records current.
- Leveraged individual strengths of staff members to increase productivity and accomplish daily tasks.
- Identified communication channels to set roadmap to distribute information.
- Engaged with customers online and attended in-person networking events to drive traffic and increase sales.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
Education
Diploma in - Public Administration
03.2010 - 10.2013
Skills
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Additional Information
- Honours/Awards: , Dean’s List Award Organized English Camp Booth at UiTM. UTHM Annual Trekking- Team work and survival skills (2015). 3rd Runner Up in Friendly Badminton Match at UTM, Skudai (2014).
Software
Dropnote
Google workplace
Microsoft outlook
Timeline
Admin Assistant - Coway Greentown Business Centre
05.2018 - Current
Administrative Clerk - Wonderful Creamery (M) Sdn Bhd Ipoh
11.2013 - 04.2018
Universiti Teknologi Mara UiTM - Diploma in , Public Administration
03.2010 - 10.2013
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