Summary
Overview
Work History
Education
Skills
Timeline
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NURUL AMIRA NATASYA BINTI MOHAMAD JASMIN

No 7, Jalan BK 4/1A, Bandar Kinrara, 47180, Puchong, Selangor

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Anaika Collections SDN BHD
10.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Participated in periodic inventory counts to maintain accurate stock levels.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.

Stylist Sales Associate

Levis Strauss & Co
08.2020 - 03.2024
  • Processed transactions accurately at the point-of-sale system while maintaining professionalism with cash handling procedures.
  • Increased revenue and sales through strategic merchandising, inventory selection and visual display techniques.
  • Assisted in planning and execution of in-store events, attracting larger customer base.
  • Adhered to loss prevention practices and reported incidents to bolster shortage control and protect company assets.
  • Built long-lasting customer relationships through attentive service and consistent followups.
  • Resolved customer issues promptly, turning potential negative experiences into positive ones that fostered repeat business.
  • Stayed current on the latest fashion trends, allowing for accurate trend forecasting and relevant styling suggestions.
  • Enhanced client wardrobe and confidence by offering personalized styling advice based on current fashion trends.

Education

High School Diploma -

SMK Bentong
Bentung, Pahang, Malaysia
04.2001 -

Skills

Customer service

Money handling

Teamwork and collaboration

Reliability and punctuality

POS system operation

Data entry

Timeline

Retail Sales Associate

Anaika Collections SDN BHD
10.2024 - Current

Stylist Sales Associate

Levis Strauss & Co
08.2020 - 03.2024

High School Diploma -

SMK Bentong
04.2001 -

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NURUL AMIRA NATASYA BINTI MOHAMAD JASMIN