Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ahmad Shakir Shamsul Kamal

Ahmad Shakir Shamsul Kamal

Technician
Klang, Selangor,10

Summary

Offering engaging and pleasant personality with expertise building customer relationships. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines.

Overview

11
11
years of professional experience

Work History

Technician

B-Band Communications Sdn. Bhd
09.2023 - Current
  • Make sure there are enough items/devices, materials, tools, including arrangement of installation visit and reaching out to customers
  • Responsible in end to end installation process to ensure a smooth installation experience for customers
  • Providing consultation and troubleshooting with customer
  • Perform triple play services testing which included High-Speed Internet (HIS) speed test via company's speed test webpage, perform test call from VOIP phone (incoming & outgoing calls and take down the recordings
  • Promoting customers on current offerings and promotions for upselling and cross-selling products

Technician Production

ORTUSTECH SDN BHD
08.2015 - 12.2020
  • To train operators for critical process.
  • To provide Engineering support to the Manufacturing department in the company.
  • To generate work procedures (SOP) & Flip Chart.
  • Knowledgable in C7 tools and FMEA problem solving tools.
  • Familiar with ISO 90002 & ISO 140001 requirements.

STOREKEEPER

TENAGA NASIONAL BERHAD
03.2014 - 11.2014
  • Maintain receipts, records, and withdrawals of the stockroom
  • -Receive, unload, and shelve supplies
  • -Perform other stock-related duties, including returning, packing, pricing, and labeling supplies

Education

No Degree - Diploma Of Mechnicla Engineering

Technology Park Malaysia College
Bukit Jalil
04.2001 -

Skills

Installation and Repair

Languages

Malay
Native language
Malay
Proficient
C2
English
Intermediate
B1

Timeline

Technician

B-Band Communications Sdn. Bhd
09.2023 - Current

Technician Production

ORTUSTECH SDN BHD
08.2015 - 12.2020

STOREKEEPER

TENAGA NASIONAL BERHAD
03.2014 - 11.2014

No Degree - Diploma Of Mechnicla Engineering

Technology Park Malaysia College
04.2001 -

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Ahmad Shakir Shamsul KamalTechnician