NURUL AMIRA MOHD SAAD
KEPALA BATAS
Summary
Dedicated and detail-oriented fresh graduate in International Business Management with a minor in Human Resources. Valuable experience in administrative tasks, documentation, and event coordination gained through internship and part-time clerk role. Strong communication and organizational skills, coupled with proficiency in Microsoft Office tools, leading to excellence in these areas. Passionate about human resources, focusing on recruitment, employee relations, and office management. Seeking a related position to apply skills and contribute to a dynamic workplace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinic Assistant
KLINIK DR SAFARI
12.2024 - Current
- Helped front desk staff register and process patients.
- Maintained adequate stock of medical supplies, equipment and forms in clinical areas.
- Assisted with documenting clinic activities and updated medical records.
- Ensured a clean and welcoming clinic environment by performing routine housekeeping tasks such as sanitizing surfaces and disposing of biohazardous waste properly.
School Administrative Clerk
SMA Daeratul Maarifil Wataniah
08.2024 - 11.2024
- Facilitated effective communication between administration and staff by promptly addressing concerns or inquiries via email or phone calls.
- Increased parent-teacher communication through timely and well-written newsletters, notices, and announcements.
- Managed school calendar updates for holidays, meetings, conferences, workshops, or special events.
- Improved operational efficiency with accurate record-keeping of student attendance, grades, and other relevant information.
- Supported school events and activities by coordinating schedules, logistics, and resources.
Assistant Event Manager (Intern)
MAZ Impian Rasa Enterprise
04.2024 - 07.2024
- Prioritized health and safety considerations during event planning stages by working closely with security personnel.
- Negotiated contracts with vendors and suppliers, securing favorable terms for clients while maintaining strong relationships.
- Enhanced event experiences by coordinating and executing seamless logistics and operations.
- Collaborated with cross-functional teams to successfully execute large-scale events.
- Actively participated in site visits, providing valuable input on venue selection based on logistical requirements.
Customer Service Representative
Pizza Hut
01.2020 - 08.2020
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
BBA - Bachelor of International Business Management with Honors
University Utara Malaysia
11-2024
Certificate of Higher Education - Social Science Stream
SMK Datuk Haji Ahmad Badawi (Sixth Form Centre)
Kepala Batas, Penang, Malaysia02-2020
Skills
Human Resources – Documentation, Filing, Employee Relations
Administrative Tasks – Minute-taking, Scheduling, Microsoft Office (Word, Excel, PowerPoint), Data Entry Documentation
Communication & Negotiation – Client Interaction, Team Coordination
Event Planning & Organization – Coordination, Budgeting, Logistics
Professional Phone Communication Proficient in handling client calls with a courteous and persuasive tone, ensuring effective communication
Languages
English
Upper Intermediate
B2
Malay
Proficient
C2
Chinese (Mandarin)
Beginner
A1
Certification
- Microsoft Excel - Basic Skills
- Human Resources Course - Contemporary Skills to Master Human Resources Management
Hobbies and Interests
Volunteering
Blogging/Writing
Learning New Languages
Sports Enthusiast
actively participate in various athletic and recreational activities, fostering teamwork, discipline, and perseverance in which involvement in sports has strengthened my leadership, time management, and problem-solving skills, which are valuable in both professional and team-oriented environments.
Behind-the-scenes Roles
Ensuring that every event runs smoothly and successfully. I enjoy handling logistics, coordinating with teams, and problem-solving to create seamless experiences
Timeline
Clinic Assistant
KLINIK DR SAFARI
12.2024 - Current
School Administrative Clerk
SMA Daeratul Maarifil Wataniah
08.2024 - 11.2024
Assistant Event Manager (Intern)
MAZ Impian Rasa Enterprise
04.2024 - 07.2024
Customer Service Representative
Pizza Hut
01.2020 - 08.2020
BBA - Bachelor of International Business Management with Honors
University Utara Malaysia
Certificate of Higher Education - Social Science Stream
SMK Datuk Haji Ahmad Badawi (Sixth Form Centre)
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