NURUL AMANINA BINTI MUKSIN
Administrative Assistant
KOTA KINABALU
Summary
Aspiring Flight Attendant with a passion for travel and a commitment to provide exceptional service, seeking an opportunity to learn and grow in a dynamic airline environment while contributing to the success of the team.
Overview
10
10
years of professional experience
Work History
Customer Services cum Administration (Insurance Claiming)
Triple 7 Services Sdn Bhd
01.2023 - Current
- To process client document for insurance claiming purpose
- Serve, entertain and handle customer complaint
- Process and prepare documents, such as business or government forms and expenses reports
- To make sure the office in safe, clean & tidy
- To perform other assignments as and when required.
Operation Assistant
P2 Dental Sdn Bhd
02.2022 - 12.2022
- To process client order which involve preparing of sales order, invoice, delivery order as well as packing the order
- To prepare & update record of daily package delivery, update daily stock ledger, daily sock-card and daily CN record
- To ensure all purchase order sent by Sales Executive being process on the same day & email for packaging/delivery
- To ensure all Sales Order being process by way of comparing CN record & SO/Invoice/Delivery Order
- To maintain record of back-order & staff sales achievement
- Maintain and update office filing & inventory system
- Process and prepare documents, such as business or government forms and expenses reports
- To inform relevant sales executive if there is any inquiry from client based on their market coverage
- To make sure the office in safe, clean & tidy
- To perform other assignments as and when required.
Service Advisor
Boon Siew Sdn Borneo
01.2017 - 12.2018
- Greeting customers
- Listening to requests
- Scheduling appointments and follow up
- Conducting inspections and test driving cars.
Account Cum Admin Assistant
Chung Management Services
08.2016 - 12.2016
- Responsible in preparing complete account
- Applying Accounting software (UBS, Million Accounting, etc)
- Sorting all document to be audit.
Assistant Manager
Borenos Fried Chicken Sdn Bhd
02.2015 - 07.2016
- Administration
- Human Resources (Recruiting, Train new staff, etc)
- Purchasing and Ordering.
Education
Bachelor of Arts - Sports Management
Universiti Teknologi Mara (UiTM)
Shah Alam, Selangor, Malaysia 04.2001 -
Skills
Customer Consultation
Data Entry
Complaint resolution
Complaint Handling
Documentation And Reporting
Payment Processing
Account Management
Staff education and training
Teamwork and Collaboration
Problem-solving skills
Computer Skills
Customer Service
Microsoft Office
Problem-Solving
Customer service excellence
Time Management
MS Office
Problem-solving abilities
Understanding Customer Needs
Teamwork skills
Multitasking
Calm and Professional Under Pressure
Excellent Communication
Decision-Making
Product and service knowledge
Self Motivation
Feedback collection
Effective Communication
Organizational Skills
Active Listening
Adaptability
Analytical Thinking
Relationship Building
Personal Information
- IC Number: 901122-12-5222
- Age: 33 years
- Expected Salary: RM 3000 (Minimum)
- Date of Birth: 11/22/90
- Gender: Female
- Nationality: Malaysian
- Marital Status: Single
Availability
1 Month Notice
Attributes
- A team player and a fast learner
- A self-motivated and well-organized
- Good communication skills at various levels with good interpersonal skills
- A hardworking person who is dedicated to the tasks appointed
- Creative and Resourceful
- Full of Initiative
- Can interact in advanced language other than Malay and English
- Willing to Travel
- Possess Own Transport
- Possess License
References
- Datin Sarimah Binti Ismail, Programme Coordiantor Sport management, 013-2541020
- Puan Jaimis Saiman, Pengetua SMK (A) MOHAMAD ALI RANAU, 088-876215
- Thiara Nazrah Nazar, Account Department P2 Dental Sdn Bhd, 011 2666 2521
- Shalfazree Faishal, HR cum Assistant Manager Triple 7 Services Sdn Bhd, 011 1607 7790
Languages
Malay, English
Native language
English
Proficient
C2
Chinese (Mandarin)
Proficient
C2
Timeline
Customer Services cum Administration (Insurance Claiming)
Triple 7 Services Sdn Bhd
01.2023 - Current
Operation Assistant
P2 Dental Sdn Bhd
02.2022 - 12.2022
Service Advisor
Boon Siew Sdn Borneo
01.2017 - 12.2018
Account Cum Admin Assistant
Chung Management Services
08.2016 - 12.2016
Assistant Manager
Borenos Fried Chicken Sdn Bhd
02.2015 - 07.2016
Bachelor of Arts - Sports Management
Universiti Teknologi Mara (UiTM)
04.2001 -