Nurul Ain Syafiqah Binti Nasarudin
Shift Supervisor
Cheras, Selangor
Summary
Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
Starbucks, Barista
2023.02 - Current
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Service Crew
Secret Recipes
2021.08 - 2023.01
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Collaborated with team members to meet high standards of service during peak hours.
Education
Diploma in Islamic Education
UNITI
Port Dickson, Negeri Sembilan, Malaysia2022-05
Skills
Schedule management
Training and mentoring
Staff management
Document management
Timeline
Shift Supervisor
Starbucks, Barista
2023.02 - Current
Service Crew
Secret Recipes
2021.08 - 2023.01
Diploma in Islamic Education
UNITI