TRAVEL
NURUL AIN BINTI MD SHAH
2ND COOK/SEAMAN
AMPANG,SELANGOR
Summary
Dynamic culinary professional with a proven track record at Sea Chef/TUI Cruises and establishment at land enhancing operational efficiency and mentoring staff. Skilled in menu planning and food inspection, I consistently achieved high customer satisfaction through quality food production and effective multitasking. Committed to excellence, I maintained impeccable cleanliness and streamlined inventory processes.
Overview
12
12
years of professional experience
9
9
Certifications
2
2
Languages
Work History
2ND COOK
SEA CHEF/TUI CRUISES
07.2019 - Current
- Maximized workflow effectiveness by optimizing steps in food preparation.
- Participated in continuous industry-relevant training workshops.
- Supported inventory processes to maintain optimal stock levels
- Provided instruction to new culinary team members in best practices.
- Performed regular equipment maintenance checks, preventing costly repairs or replacements due to negligence.
- Contributed positively towards overall establishment success through dedication, hard work, and a customer-focused approach
- Implemented seasonal menu changes smoothly while retaining popular offerings for loyal clientele.
- Consistently achieved excellent health inspection results through rigorous cleanliness maintenance.
- Trained and supervised cooking staff to expertly meet daily
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely
- Monitored food quality and presentation to maintain high standards.
- Measured ingredients based on recipe instructions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Worked closely with kitchen team to meet high demand with delicious, on-recipe
ASSISTANT COOK
VIKING CRUISES
02.2017 - 06.2019
- Enabled smooth communication among kitchen staff, fostering teamwork toward shared objectives.
- Performed diverse kitchen duties during periods of staff shortage and peak demand.
- Ensured ingredient freshness and quality by implementing effective storage
- Collaborated with team members to ensure smooth service during high-volume shifts, maintaining consistent quality standards.
- Supported chef''s daily operations by accurately measuring ingredients and preparing dishes according to set recipes.
- Maintained safe working conditions by adhering to sanitation guidelines and following established safety procedures.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained strict hygiene compliance.
PART TIME COOK WESTERN COLD KITCHEN
PUTRA WORLD TRADE CENTRE/PARLIAMENT MALAYSIA
03.2016 - 01.2018
- Managed breakfast and lunch operations at coffee house.
- Executed all necessary food preparation.
- Managed operations at a renowned governmental location.
- Followed precise menu and timing for crew meal preparation.
- Enforcing company policies to uphold hygiene standards.
- Managed banquet orders for diverse events including private and government functions.
COOK PERMANENT PART TIME
KUALA LUMPUR CONVEX ( WESTERN JAPANESE)
08.2013 - 01.2016
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained work areas clean and organized for enhanced safety.
- Maintained a sanitary environment to meet regulation standards.
- Ensured food items were prepared according to recipes.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Decreased food waste through effective portion control and storage methods.
- Arranged and set up cooking stations, ensuring readiness for start and end of day operations to boost productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Education
BACHELOR - Psychology
DIPLOMA - DIPLOMA PASTRY And BAKERY
03.2011
Skills
Performance improvement
Institutional and batch cooking
Food presentation talent
New hire training
Food processing
Efficient multitasking
Food inspection
Hospitality and service industry background
Food preparation and safety
Extensive catering background
Accomplishments
- Get a perfect score on the safety test .
- Always being requested by executives chef or captain for preparing specific food like canape or appetiser and even preparing meal with dietary restrictions, allergie,and medical needs for certain guests or
- Resolved product issue through consumer testing such as food allergic test.
- Documented and resolved Issue which led to result.
Additional Information
- I love travelling and very interested in learning new things such as a new menu from different countries. Able to handle pressure and diversity environments and have a good communication skill with other crew members with various experienc, ethnic and diversity.
Certification
DIPLOMA
Interests
OUTDOOR ACTIVITIES
READING
COOKING
Timeline
GALLEY SEA CHEF ACADEMY TRAINING
09-2022
SECURITY AWARENESS SECALL
09-2022
SEA CHEF CYBER SECURITY
09-2022
PUBLIC HEALTH TRAINING
09-2022
TRAINING MES EVAC DEPLOYMENT
08-2019
2ND COOK - SEA CHEF/TUI CRUISES
07.2019 - Current
CROWD MANAGEMENT,PASSENGERS SAFETY AND SAFETY TRAINING
12-2017
BASIC TRAINING STCW
12-2017
ASSISTANT COOK - VIKING CRUISES
02.2017 - 06.2019
PART TIME COOK WESTERN COLD KITCHEN - PUTRA WORLD TRADE CENTRE/PARLIAMENT MALAYSIA
03.2016 - 01.2018
FOOD HANDLER TRAINING CORSE
09-2014
DIPLOMA
08-2014
COOK PERMANENT PART TIME - KUALA LUMPUR CONVEX ( WESTERN JAPANESE)
08.2013 - 01.2016
OPEN UNIVERSITY MALAYSIA - BACHELOR , Psychology
FOOD INSTITUTE of MALAYSIA - DIPLOMA , DIPLOMA PASTRY And BAKERY