Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nurul Aina Syasya Abhar

Nurul Aina Syasya Abhar

Marketing & Branding
Kuala Lumpur,14

Summary

Branding executive specializing in skincare and makeup through innovative social media strategies and compelling content creation. Skilled in social media management and adept at fostering customer loyalty, demonstrated by successful campaign management and effective conflict resolution. Expertise in brand promotion and a flair for creating resonant marketing materials that drive brand awareness and product launches.


Overview

2
2
years of professional experience
2
2
Languages

Work History

Brand Operations Executive

GLAMPICK Sdn. Bhd.
11.2023 - Current
  • Social Media Content Creation:

Develop engaging visual content for social media platforms, tailored for both end consumers and distributor channels.

Collaborate with the Brand team to create promotional posts, product images, videos, and other marketing collateral for digital platforms. Assist in social media campaigns that engage distributors and buyers, including product launch visuals and promotional graphics.

  • Merchandising and In-Store Support:

Work with retail partners to set up and optimize product displays. Ensure that products are presented according to brand guidelines in both physical and online stores.

  • Event Support and Coordination:

Assist in planning and executing brand activations for beauty events, including product launches, promotional campaigns, and distributor-focused gatherings.

Create and manage visual content for event promotion and post-event engagement on social media. Collaborate with teams to ensure cohesive branding and merchandising at events, aligning with overall marketing strategies.

Content Creator

Digital Ads Malaysia
08.2023 - 10.2023
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Applied current editing and photography tools to tell great stories.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
  • Enhanced brand recognition through the development of tailored marketing materials and visually appealing graphics.
  • Continuously honed content strategy by regularly monitoring data analytics, using insights to inform future decision-making and drive ongoing improvements.

Customer Service Representative

BJAK Malaysia
05.2023 - 08.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Social Media Marketing Manager

Freelacer
02.2023 - 04.2023


  • Managed multiple social media platforms for increased engagement and audience growth.
  • Boosted brand awareness by developing and implementing targeted social media campaigns.
  • Created engaging multimedia content including graphics, videos, and blog posts to enhance user experience.

Customer Service Representative

SOCAR Mobility Malaysia
12.2022 - 02.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Education

Bach. of Mass Comm. (Hons) Public Relations - Media Studies

Universiti Teknologi MARA
Shah Alam, Selangor, Malaysia
04.2001 -

Skills

  • Microsoft Office Words

  • Microsoft Office PowerPoint

  • Microsoft Office Excel

Social Media Management

Brand Operations

Timeline

Brand Operations Executive

GLAMPICK Sdn. Bhd.
11.2023 - Current

Content Creator

Digital Ads Malaysia
08.2023 - 10.2023

Customer Service Representative

BJAK Malaysia
05.2023 - 08.2023

Social Media Marketing Manager

Freelacer
02.2023 - 04.2023

Customer Service Representative

SOCAR Mobility Malaysia
12.2022 - 02.2023

Bach. of Mass Comm. (Hons) Public Relations - Media Studies

Universiti Teknologi MARA
04.2001 -
Nurul Aina Syasya AbharMarketing & Branding