Nurul Ain Binti Jalil

Food Safety & Hygiene Supervisor

Aeon Bandar Puchong

10.2021 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
Implemented cost-saving measures, significantly reducing operational expenses.
Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.