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NURUL ADILIN JOHARI
Sales Associate
BATU CAVES,SELANGOR
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position in any kind of environment. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
Work History
Sales Consultant (Database)
Freelance
Kuala Lumpur
01.2019 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in team-building activities to enhance working relationships.
- Demonstrates advanced products knowledge
- Discovers how to market products to new users
- Learned about competitor’s product consumer interest and concerns in order to answer questions and provide more complete information.
National Health & Morbidity Survey (NHMS)
Ministry of Health Malaysia
Kuala Lumpur
01.2018 - 06.2018
- Managed on-site evaluations, internal audits and customer surveys
- Prepare and manage detailed database
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Customer Service Representative
Insight Asia
Kuala Lumpur
12.2016 - 12.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Deal directly with customers both by telephone and electronically.
- Handle customer’s inquiries, follow-up calls, processing relevant reports,etc
Temporary Sales Promoter
Ogawa World (M) Berhad
BATU CAVES
01.2010 - 05.2010
- Sold products being promoted and kept record of sales.
- Suggested specific product purchases to meet customer’s need.
- Learned about competitor’s product consumer interest and concerns in order to answer questions and provide more complete information.
Education
Bachelor of Computer Science in Software Engineer -
University Malaysia Pahang
09.2014 - 02.2017
Diploma in Computer Science -
University Malaysia Pahang
09.2010 - 03.2013
Malaysia Certificate of Education - LCCI Qualification Result: Passed With Distinction
Sekolah Menengah Kebangsaan Hillcrest
01.2005 - 12.2009
Skills
Marketing and sales
Sales goals
Accomplished in commission sales
Software
Programming Langguage
Interests
Marketing
Podcasting
Certification
Adobe Photoshop
Timeline
Sales Consultant (Database)
Freelance
01.2019 - Current
National Health & Morbidity Survey (NHMS)
Ministry of Health Malaysia
01.2018 - 06.2018
Customer Service Representative
Insight Asia
12.2016 - 12.2017
Bachelor of Computer Science in Software Engineer -
University Malaysia Pahang
09.2014 - 02.2017
Diploma in Computer Science -
University Malaysia Pahang
09.2010 - 03.2013
Temporary Sales Promoter
Ogawa World (M) Berhad
01.2010 - 05.2010
Malaysia Certificate of Education - LCCI Qualification Result: Passed With Distinction
Sekolah Menengah Kebangsaan Hillcrest
01.2005 - 12.2009