NURUL ADILAH BINTI ADNAN ANAND
SERVICE CREW
JOHOR
Summary
Dynamic and dedicated culinary professional with experience at The Refinery, excelling in food preparation and customer satisfaction. Proven ability to manage time effectively and resolve conflicts, ensuring a clean and organized kitchen environment. Committed to upholding food safety standards while delivering high-quality service during peak hours.
Meticulous individual skilled in different cooking techniques with good understanding of food safety standards. Flexible with stamina to work in fast-paced environment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
2
2
Language
Work History
Service Crew Member
The Chicken Rice Shop
04.2025 - Current
- Enhanced customer satisfaction by providing efficient and friendly service.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Maintained a clean and organized work environment for improved customer experiences.
- Collaborated with team members to meet high standards of service during peak hours.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
Cook
Host Malaysia Sdn Bhd
03.2023 - 09.2024
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Trainee Baker
Aeon Rawang Sdn Bhd
01.2022 - 02.2023
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Supported departmental tasks to increase understanding of industry processes.
- Supported organizational objectives with help from existing employees.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
Education
Certificate - Pastry
Kolej Komuniti Ledang
04.2001 -
Skills
Food preparation
Timeline
Service Crew Member
The Chicken Rice Shop
04.2025 - Current
Cook
Host Malaysia Sdn Bhd
03.2023 - 09.2024
Trainee Baker
Aeon Rawang Sdn Bhd
01.2022 - 02.2023
Certificate - Pastry
Kolej Komuniti Ledang
04.2001 -
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