Summary
Overview
Work History
Education
Skills
Personal Information
Additional Qualifications
Additional Information
Timeline
Generic

Nurul Syafiqah Md Shalihin

Admin Executive
Melaka

Summary

To pursue my passion in the hospitality industry by securing a role as an Admin and Purchasing Assistant, where I can utilize my expertise in procurement, inventory management, and administrative support to contribute to operational excellence and enhance guest satisfaction. I am committed to continuous learning and professional growth, aiming to play a vital role in driving success within the dynamic and rewarding hospitality sector.

I am highly organized and detail-oriented professional with extensive experience in administrative management, procurement, and office operations within diverse industries, including hospitality, healthcare, education, and government sectors. Proven ability to manage purchasing processes, vendor relations, inventory control, and financial documentation while maintaining efficiency and accuracy. Passionate about contributing to the smooth functioning of the hospitality industry through strong organizational and multitasking skills.

Overview

11
11
years of professional experience

Work History

Admin Executive

Summerland Management Sdn Bhd
01.2024 - Current
  • Company Overview: Hospitality, Airbnb Operators, Multi-property Management.
  • A blend of administrative, procurement, and operational responsibilities ensures the organization runs smoothly. Liaise regularly with other teams and departments (Operations, Contracts, Finance, Housekeeping).
  • Implemented and maintained office administrative systems and procedures.
  • Participated in company committees, and handled assigned tasks efficiently.
  • Monitored office equipment and pantry items, ensuring regular servicing of water dispensers, printers, and coffee machines.
  • Ordered pantry and cleaning items monthly, while managing office budgets.
  • Handled incoming phone calls, inquiries, and requests, responding promptly and professionally.
  • Managed incoming emails, faxes, and mail, often corresponding on behalf of senior management.
  • Welcomed visitors of all levels of seniority, and coordinated meetings and appointments.
  • Supported the HR department in managing and monitoring employee leave and attendance, ensuring accurate timesheet management.
  • Compiled and organized documents for submission to the Finance Department.
  • Reported directly to top management, and followed up on assigned tasks.
  • Document new policies and procedures, and maintain existing documents while ensuring data integrity.
  • Monitor and update attendance and leave records for permanent and contract workers.
  • Monitor and check Permanent/Contract workers' overtime records.
  • Perform any other duties assigned from time to time.
  • Coordinated with building management to address any facility-related issues.
  • Liaised with the property owner for any issues.
  • Liaised with vendors and contractors to ensure smooth operations.
  • Overseeing housekeeping management to ensure a smooth guest experience.
  • Followed up with claims documents, utilities, purchase invoices, and vendors/suppliers.
  • Managed the full process of the issuance of invoices, checking the accuracy of the PO, DO, contract pricing, and other related documents.
  • Verified bank statements and maintained received voucher and payment voucher records from customers and suppliers.
  • Prepared reconciliation for receivables and payables accounts, issuing Statements of Account (SOA) to customers for outstanding invoices.
  • Sent payment reminders, and followed up for timely payments.
  • Checked SOAs from suppliers for any outstanding invoices, and processed payments through online banking, providing payment slips for every transaction.
  • Prepared monthly cash flow and budget reports to ensure timely payments to suppliers, as well as that any term payments are met.
  • Prepare payment to suppliers through online banking, and update and provide a payment slip for every transaction made to suppliers for their records.
  • Managing contract pricing, and other related documents, before proceeding with the invoice.
  • Hospitality, Airbnb operators, and multi-property management.
  • Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
  • Reduced operational costs with thorough budget analysis and expense tracking, optimizing resource allocation.
  • Oversaw inventory management, maintaining optimal supply levels while minimizing waste and unnecessary expenses.
  • Negotiated contracts with vendors to secure favorable terms and pricing for goods and services procured by the company.
  • Supported executive decision-making by preparing detailed reports on various business metrics and trends.
  • Streamlined invoice processing, implementing automated system that reduced payment delays and improved vendor relations.

Preschool Teacher (Part-time basis)

Keedsflix Preschool
08.2023 - 11.2023
  • Company Overview: Education
  • Delivered early childhood lessons and educational activities, supervised children’s behavior and safety, and supported curriculum delivery through creative play and structured learning.
  • Conducted engaging early childhood lessons and educational activities that promoted cognitive and social development.
  • Designed lesson plans tailored to individual student needs, incorporating creative play and structured learning.
  • Supervised children’s behavior, safety, and overall development, ensuring a nurturing and stimulating learning environment.
  • Monitored student progress and provided constructive feedback to parents during parent-teacher meetings.
  • Maintained classroom discipline while fostering a positive and inclusive atmosphere for learning.
  • Organized and facilitated group activities to encourage teamwork and communication among students.
  • Communicated regularly with parents to discuss their child’s progress and address any concerns.
  • Provided guidance on how parents could support their child’s learning at home.


Personal MySTEP – Enumerator

Department of Statistics Malaysia
04.2021 - 06.2023
  • Company Overview: Government Agency – DOSM
  • Collected, verified, and processed statistical data, conducted field interviews, and supported report compilation and data entry into government systems using the CMS system.
  • Collected, verified, and processed statistical data with high accuracy using the CMS system.
  • Conducted field interviews and surveys, ensuring comprehensive and reliable information gathering.
  • Supported report compilation by analyzing collected data and presenting findings to supervisors.
  • Entered data into government systems, ensuring compliance with confidentiality and regulatory standards.
  • Coordinated with local communities and stakeholders to facilitate data collection efforts.
  • Addressed challenges faced during fieldwork, such as language barriers or logistical issues.
  • Assisted in organizing documents and maintaining records for future reference.
  • Collaborated with team members to meet project deadlines and achieve DOSM goals.
  • Demonstrated excellent problem-solving skills while addressing respondent concerns or issues arising during the enumeration process.
  • Collaborated with fellow enumerators for efficient coverage of assigned areas, ensuring timely completion of tasks.
  • Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
  • Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
  • Improved data accuracy by diligently conducting door-to-door surveys and recording responses.
  • Utilized mapping tools and GPS technology efficiently for accurate tracking of covered areas during enumeration activities.

Assistant Medical Records

Mahkota Medical Centre
10.2020 - 03.2021
  • Company Overview: Healthcare
  • Maintained and organized patient medical records using the Vesalius system, ensured confidentiality and compliance with hospital data policies, and supported medical staff with the retrieval and filing of health documents.
  • Maintained and organized patient medical records using the Vesalius system, ensuring easy retrieval when needed.
  • Updated records regularly to reflect changes in patient status or treatment plans.
  • Ensured strict adherence to hospital data policies and maintained confidentiality of sensitive patient information.
  • Conducted periodic audits to identify and resolve discrepancies in records.
  • Assisted doctors and nurses by retrieving and filing health documents promptly.
  • Responded to urgent requests for medical records during emergencies.
  • Handled incoming calls and inquiries related to patient records professionally.
  • Coordinated with internal departments to streamline record-keeping processes.


Admin Clerk cum Front Desk

TMpoint Authorised Dealer
01.2019 - 09.2020
  • Company Overview: Telco
  • Wore multiple hats as an Admin Clerk cum Front Desk in the fast-paced telecommunications industry. My role was a blend of managing front desk operations, handled customer inquiries and transactions, maintained office inventory and filing systems, coordinated with suppliers, and supported financial documentation and reporting.
  • Provided excellent customer service at the front desk, managing inquiries, appointments, and complaints.
  • Processed bill payments, product registrations, and handled cash transactions accurately using EZBILL software.
  • Performed data entry and document handling tasks, maintaining an organized filing system.
  • Assisted in preparing financial reports and reconciling accounts to ensure accuracy.
  • Monitored inventory levels and placed orders for office supplies as needed.
  • Conducted regular stock checks to prevent shortages or overstocking.
  • Liaised with clients and suppliers to ensure smooth operations and timely deliveries.
  • Addressed vendor queries and resolved issues related to product availability or quality.


Replacement Teacher (contract to replace maternity teacher)

Ministry of Education – Sek Keb Batu Berendam
08.2016 - 11.2016
  • Company Overview: Education
  • Taught primary school students based on the provided curriculum, managed classroom discipline and learning activities, and ensured student engagement and academic progress.
  • Taught primary school students based on the provided curriculum, ensuring engagement and academic progress.
  • Adapted teaching methods to cater to diverse learning styles and abilities.
  • Maintained discipline and fostered a positive learning environment.
  • Facilitated group activities and encouraged collaboration among students.
  • Monitored student performance and provided constructive feedback to enhance learning outcomes.
  • Identified struggling students and implemented strategies to help them improve.
  • Maintained records of student attendance, grades, and participation in extracurricular activities.
  • Communicated with parents to discuss their child’s progress and address concerns.


Preschool Teacher

Al- Amin Childcare Centre and Preschool
01.2015 - 08.2015
  • Company Overview: Education
  • Delivered structured preschool lessons to children aged 4–6, monitored student development, provided feedback to parents, and conducted play-based and academic learning activities.
  • Delivered structured preschool lessons to children aged 4–6, focusing on holistic development.
  • Incorporated play-based and academic learning activities to stimulate creativity and critical thinking.
  • Monitored student development and provided regular feedback to parents.
  • Encouraged students to express themselves and build confidence through interactive activities.
  • Conducted parent-teacher meetings to discuss student progress and share insights on their child’s strengths and areas for improvement.
  • Provided suggestions on how parents could support their child’s growth at home.
  • Maintained a clean, safe, and engaging classroom environment.
  • Fostered a sense of community by encouraging teamwork and mutual respect among students.


Education

Diploma - Education (Preschool Studies)

Universiti Selangor (UNISEL)
Bestari Jaya, Selangor
10-2014

SMK Dato Bentara
Segamat, Johor
04.2001 -

Skills

Microsoft Office Suite

Billing Software

SQL Management System

Procurement & Purchasing

Accounts Payable & Receivable

Administrative management

File management

Record preparation

File organization

Business operations

Personal Information

Date of Birth: 08/29/93

Additional Qualifications

  • Possess a valid driver’s license.
  • CIDB Green Card holder.

Additional Information

  • Possess a valid driver’s license.
  • CIDB Green Card holder.

Timeline

Admin Executive

Summerland Management Sdn Bhd
01.2024 - Current

Preschool Teacher (Part-time basis)

Keedsflix Preschool
08.2023 - 11.2023

Personal MySTEP – Enumerator

Department of Statistics Malaysia
04.2021 - 06.2023

Assistant Medical Records

Mahkota Medical Centre
10.2020 - 03.2021

Admin Clerk cum Front Desk

TMpoint Authorised Dealer
01.2019 - 09.2020

Replacement Teacher (contract to replace maternity teacher)

Ministry of Education – Sek Keb Batu Berendam
08.2016 - 11.2016

Preschool Teacher

Al- Amin Childcare Centre and Preschool
01.2015 - 08.2015

SMK Dato Bentara
04.2001 -

Diploma - Education (Preschool Studies)

Universiti Selangor (UNISEL)
Nurul Syafiqah Md ShalihinAdmin Executive