NURUL SUHADA AHMAD
Langgar
Summary
Ambitious to apply my knowledge , skills and abilities in any related fields, willing to learn new things and constantly to improve myself for the benefits of the organization. Aim to build succesful career in any type of organization.
Professional financial expert with strong focus on delivering results through strategic analysis and financial planning. Skilled in risk management, investment strategies, and client relations, ensuring high standards and effective outcomes. Reliable team collaborator, adaptable to changing needs, and dedicated to achieving organizational goals.
Experienced with financial planning, investment strategies, and client relations. Utilizes analytical skills and strategic thinking to provide tailored financial solutions. Strong understanding of market trends and risk management.
Results-focused financial professional prepared to leverage comprehensive understanding of market trends and investment strategies. Recognized for enhancing client portfolios through strategic advice and detailed analysis. Collaborative team player committed to achieving financial goals and adapting to dynamic market conditions.
Overview
7
7
years of professional experience
Work History
Financial Consultant
AMASSURANCE (M) BERHAD
06.2010 - 01.2013
- Responsibility to call and set an appointment with customers through phone calls.
- Introduced to customers regarding our new product plan and the benefits for future.
- To ensure sales target and appointment target per day is achieved.
- To update all relevant details communicated with customer in the status for future follow up and references.
- Assist customers to plan in achieving their financial goals and maximise and protect their wealth through a range of the bank's investment and insurance product.
Fixed-Term Collection Officer
CITIBANK (M) BERHAD
03.2009 - 04.2009
- To effectively negotiate with customers on credit card repayments through phone contact and monitor on customers.
- To update all relevant details communicated with card holders in the status for future follow up and reference.
- Process customer data’s such as mailing address, contact details (Individual or Corporate), and upgrade and downgrade customer’s personal details.
- Do accounts maintenance for waiver, transfer payment, value of funds.
- Assist to process cheque book data, debit card, online/phone banking to customer.
- Process reprint statement for customer and also preparing letter (application successful/unsuccessful) to customer.
Call Centre / Credit Controller / Head Quarters Operation
SPORTATHLON (M) SDN.BHD
11.2008 - 03.2009
- Responsibility to call and give a soft reminder regarding membership fees through phone contact and monitor on customer repayment.
- To update and process all relevant details communicated with members in the status for future follow up and references such as mailing address and contact number.
- Morning shift: Doing calls and reconfirm regarding members fees installment.
- Night Shift: Trying to deduct from customers credit card using debit machine. (
- MKI: Manually Key-In)
- Assist to process cheque book data, debit card, online/phone banking request by customers and do accounts maintenance for waiver, transfer payment, value of funds.
- Preparing letter (application successful/unsuccessful) to customer.
- To ensure collection and call target is achieved. Implementation of good customer service.
- (Formerly known as Fitness First)
Senior Clerk
AEON CREDIT SERVICE (M) BERHAD
11.2005 - 10.2008
- Responsibility to monitor and give soft reminder to customer regarding their easy payment installment/loan repayment before and after due date every months through phone calls.
- Update customer information details, and attend to customer incoming calls on enquiries, complaint and request.
- To update all relevant details communicated with customer in the status for future follow up and references.
- Assist to process cheque book data, debit card, online/phone banking request by customers. Including processing reprint statement and preparing letter (application successful/unsuccessful) to customer.
- Do accounts maintenance for waiver, transfer payment, value of funds and quality of contact for personal and to ensure achievement of team productivity.
Education
Diploma - Diploma In Business and Management
Selangor International Islamic University College
01-2004
Pre-Contract Examination For Insurance Agents Certificate - undefined
The Malaysian Insurance Institute
12-2010
Primary/Secondary School/SPM - Sijil Pelajaran Malaysia
Sekolah Menengah Kebangsaan Dato'Syed Omar
01-2003
Skills
- MS Office Word
- Excel
- Basic MS
Timeline
Financial Consultant
AMASSURANCE (M) BERHAD
06.2010 - 01.2013
Fixed-Term Collection Officer
CITIBANK (M) BERHAD
03.2009 - 04.2009
Call Centre / Credit Controller / Head Quarters Operation
SPORTATHLON (M) SDN.BHD
11.2008 - 03.2009
Senior Clerk
AEON CREDIT SERVICE (M) BERHAD
11.2005 - 10.2008
Pre-Contract Examination For Insurance Agents Certificate - undefined
The Malaysian Insurance Institute
Primary/Secondary School/SPM - Sijil Pelajaran Malaysia
Sekolah Menengah Kebangsaan Dato'Syed Omar
Diploma - Diploma In Business and Management
Selangor International Islamic University College
Personal Particulars
40, 1985-09-22, Malaysia, Female, 850922-02-5652
Personal Information
- Date of Birth: 22 September 1985
- Gender: Female
- Nationality: Malaysia
- ID Number: 850922-02-5652
Experiences
Total 12 Year(s) of Working Experience, MS Office Word, Excel and other basic MS, >5, Advanced