NURUL SUHADA
ONLINE SELLER
Sungai Buloh, Selangor,10
Summary
Adept at bank reconciliation and fostering teamwork, I significantly enhanced document retrieval efficiency at Syarikat Faiza Sdn Bhd. My expertise in Microsoft Excel and collaborative skills led to the development of innovative financial tracking systems, contributing to a notable improvement in accounts management and operational workflows. Focused Accounting professional with 4 years of experience maintaining financial records and reviewing account activity. Proven track record of developing accurate spreadsheets and delivering organized reports with EXCEL. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.
Overview
9
9
years of professional experience
Work History
Account Clerk
Syarikat Faiza Sdn Bhd
03.2016 - 02.2020
- Created and distributed invoices and processed incoming payments to keep records accurate and current.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
- Reconciled system accounts against bank statements.
- Set up and updated Excel spreadsheets to track financial data.
- Worked with vendors and management to resolve issues quickly.
- Assessed data and information to verify entry, calculation, and billing code accuracy.
- Maintained accurate financial records through diligent reconciliation of accounts receivable and payable transactions on a weekly basis.
- Received and entered vendor bills, printed checks and set up electronic debits.
- Developed working relationships with associates, employees of other departments and representatives of other organizations.
- Assisted with financial audits, ensuring all documentation was accurate and readily available for review.
- Kept time records, conducted payroll audits and drafted detailed documents and reports.
- Inspected account books and recorded transactions.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Sales Assistant
Herba Sihat Sdn Bhd
10.2015 - 02.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Fielded customer questions to share information about products, availability, and pricing.
- Met and exceeded sales targets consistently, contributing to overall team success.
- Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed inventory levels to minimize stockouts and overstock situations, ensuring optimal product availability.
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
Supervisor
Pulau Warisan Cafe
04.2013 - 09.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Enhanced customer satisfaction by efficiently managing cafe operations and addressing guest concerns promptly.
- Maintained a clean and safe work environment by adhering to health regulations and conducting regular inspections.
Clerk
E-book Service Centre
10.2012 - 04.2013
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Cashier
Tshope 24hr
01.2011 - 03.2011
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
SMK KOMPLEKS GONG BADAK
GONG BADAK,KUALA TERENGGANU 04.2001 -
Skills
Invoicing
Bank Reconciliation
Payment management
Purchase Order Management
Invoice Processing
Accounts receivable management
Sales order management
Accounts payable management
Teamwork and Collaboration
Microsoft Excel
Microsoft Office
Cash Management
Purchase Orders
Financial records and reporting
Bill Payment and Recordkeeping
Multitasking
Data Entry
Timeline
Account Clerk
Syarikat Faiza Sdn Bhd
03.2016 - 02.2020
Sales Assistant
Herba Sihat Sdn Bhd
10.2015 - 02.2016
Supervisor
Pulau Warisan Cafe
04.2013 - 09.2013
Clerk
E-book Service Centre
10.2012 - 04.2013
Cashier
Tshope 24hr
01.2011 - 03.2011
High School Diploma -
SMK KOMPLEKS GONG BADAK
04.2001 -