NURUL SHAHIDAH BINTI SHAJAHAN
Admin, Finance & Procurement
Rompin
Summary
Highly organized and detail-oriented administrative professional with 8+ years of experience in fast-paced administrative roles, specializing in procurement and financial management. Proven ability to streamline processes, manage budgets, and maintain efficient systems. Seeking a challenging role where I can leverage my problem-solving skills and contribute to organizational success.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Administrative, Executive/Procurement & Finances
TOTAL IFM SDN BHD
11.2022 - 11.2025
- Perform various administrative and clerical tasks to support company day-to-day routines, served as the main person for administrative related works.
- Managed to draft monthly schedule for all staff and groundsman to avoid unequal or inadequate resources as per instructed by Head of Engineering.
- Liaised with various vendors and Hospital management in term of procurement support, in charge of checking and monitoring all documentations are complete according to regulations and procedures, composes and assisting in written documentation or data entry.
- Effectively managing petty cash monthly usage to avoid misused and efficiently handling company monthly and yearly budget to keep optimize spending. Managed a monthly petty cash of RM5000 and a yearly budget of RM 100,000
- Arrange meeting and make minute for every meeting.
- Responsible in preparing Purchase Order, Purchase Request, managing vendors quotation, organizing assets mapping, handling ongoing and outgoing emails, and providing daily update to Head of Engineering and Facility Manager.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Preparing monthly Invoice and Quotation RIW to sent for hospital
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Administration Clerk
RADICARE (M) SDN BHD
04.2017 - 10.2022
- Responsible in preparing Purchase Order, Purchase Request, managing vendors quotation, organising assets mapping, handling ingoing and outgoing emails, and providing daily update to Head of Engineering and Facility Manager.
- Managed to draft monthly schedule for all staff and groundsman to avoid unequal or inadequate resources as per instructed by Head of Engineering.
- Liaised with various vendors and Hospital management in term of procurement support, in charge of checking and monitoring all documentations are complete according to regulations and procedures, composes and assisting in written documentation or data entry.
- Effectively managing petty cash monthly usage to avoid misused and efficiently handling company monthly and yearly budget to keep optimize spending. Managed a monthly petty cash of RM3000 and assisted in managing a yearly budget of RM 80,000
Customer Service Executive
ALLIANCE BANK MALAYSIA BERHAD
04.2014 - 03.2017
- Maintained up-to-date knowledge of product features, benefits, and pricing to inform customers accurately
- Handled customer escalations, providing solutions in a timely and empathetic manner
- Provided product and service information, clarifying customer understanding and managing expectations
- Collaborated with cross-functional teams to address customer needs and improve service delivery
- Documented all customer interactions, transactions, comments, and complaints in the CRM system
- Processed orders, forms, applications, and requests efficiently, maintaining accuracy and attention to detail
Compliance Executive
TML REMITTANCE CENTER SDN BHD
07.2012 - 03.2014
- Accounted in providing support and guidance to all business units on the day-to-day compliance related requirements or to response to feedback from business units on AML/CFT/TFS constraints.
- Assisted in developing and/or enhancing training materials and to coordinate AML/CFT/TFS training in addition to reviewing and updating policies, processes, and procedures.
- Ensured that new rules and notifications received from the regulator are timely implemented and executed by the business units.
Sales Assistant
FARMASI AL-SYIFFA'
11.2011 - 06.2012
- Responsible in assisting overall outlet operation day today tasks at store (cash money, daily report, sales, and promotion).
- Accurately maintained cash flow according to the set procedures and keeping proper records of outlet operation.
- Greatly reduced overall customers complaints, in control of their inquiries, and in charge of store cleanliness, housekeeping, and merchandising.
Education
Bachelor's Degree - Office System & Management
UITM KAMPUS JENGKA
JengkaSijil Tinggi Pelajaran Malaysia - STPM
SMK ROMPIN
Rompin12-2007
Skills
MS OFFICE
VENDOR SOURCING
FLEXIBLE AND ADAPTABLE
TIME MANAGEMENT
ATTENTION TO DETAILS
ACTIVE LEARNER
ADMINISTRATIVE SKILLS
HUMAN RESOURCES MANAGEMENT
REFERENCES
- SHAZATUL IQMA BT, MOHAMED, headhygiene_phsrompin@tofm.com.my, 016-9582590, Total IFM Sdn Bhd, Hospital Rompin
- MOHAMAD SHAMIL AZRAR B, ZULKAFLI, shamil@radicare.com.my, 016-9607093, Radicare (M) Sdn Bhd
Interests
NETBALL, BADMINTON, READING
COURSES
- JUNIORS (PRE-KEYBOARDING) TRAINING PROGRAM (ORGANIZER)
- SPSS UITM JENGKA, PAHANG MAY 2011
PERSONAL DETAILS
- Date of birth 14 Dec 1988
- Nationality Malaysian
DRIVING LICENSE
Driving license category D
Software
WPS (WORD, EXCEL, ACCESS, POWER POINT), QNE SYSTEM, HASIS, ORACLE
Additional Information
POSSESS OWN TRANSPORT : YES
WILLINGNESS TO TRAVEL : YES
EXPECTED SALARY : RM 2,500 - RM 3,000 (NEGOTIATE)
AVAILABILITY : 1 WEEKS
Timeline
Administrative, Executive/Procurement & Finances
TOTAL IFM SDN BHD
11.2022 - 11.2025
Administration Clerk
RADICARE (M) SDN BHD
04.2017 - 10.2022
Customer Service Executive
ALLIANCE BANK MALAYSIA BERHAD
04.2014 - 03.2017
Compliance Executive
TML REMITTANCE CENTER SDN BHD
07.2012 - 03.2014
Sales Assistant
FARMASI AL-SYIFFA'
11.2011 - 06.2012
Bachelor's Degree - Office System & Management
UITM KAMPUS JENGKA
Sijil Tinggi Pelajaran Malaysia - STPM
SMK ROMPIN