Nurul SAADAH
Bukit Jalil
Summary
Excellent in office administration and customer engagement, improving operational efficiency and sales performance. Demonstrated strong problem-solving abilities and ability to organize work using tools such as Work Excel, Microsoft Word, Canva Tool and Etc. Responsible, punctual and productive professional when working with little or no supervision, contributing to a positive and productive work environment.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Edge Millennium Sdn Bhd
Sentul
07.2024 - 03.2025
- Greeted visitors and provided general information about the company.
- Maintained the confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
Admin Cum Operation
Stardocs Sdn Bhd
Old Klang Road
05.2023 - 06.2024
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machine, demonstrating versatility and adaptability in diverse work environments.
- Inspected incoming and outgoing materials for accuracy and quality.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Senior Sales Assistant
Lavender Bakery & Cafe'
Bukit Jalil
01.2022 - 04.2023
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
- In addition, incoming products are checked for quantity and quality before being confirmed for delivery.
- It assists with inventory management, including tracking stock levels and reporting shortages to the management team.
Crew Member
MacDonald's
Port Dickson
03.2021 - 12.2021
- Operates cash counter in-store and drive-thru shifts, addressing requested customer needs, and ensuring food and beverage orders are taken accurately.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Checked expiration dates on all products before serving them to customers.
Cashier
Billion Shopping Center
Port Dickson
11.2020 - 02.2021
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Facilitated a smoother checkout process, trained new employees on pos systems.
- Helped customers find specific products, answered questions, and offered product advice.
Education
Diploma - Photography And Creative Imaging
UNIVERSITY TECHNOLOGY MARA
Alor Gajah, Melaka12-2021
High School Diploma -
SMA HAJI MOHD YATIM
Rembau,Negeri Sembilan12-2017
Skills
- Document organization
- File maintenance
- Data entry
- Office management
- Microsoft Office Suite
- Time management
- Problem solving
- Customer service
- Adobe Creative Suite
References
TS. AMIRUL YAZIRAN
- EDGE MILLENNIUM SDN BHD
- edgemillennium21@gmail.com
- 012-6272961
Timeline
Administrative Assistant
Edge Millennium Sdn Bhd
07.2024 - 03.2025
Admin Cum Operation
Stardocs Sdn Bhd
05.2023 - 06.2024
Senior Sales Assistant
Lavender Bakery & Cafe'
01.2022 - 04.2023
Crew Member
MacDonald's
03.2021 - 12.2021
Cashier
Billion Shopping Center
11.2020 - 02.2021
Diploma - Photography And Creative Imaging
UNIVERSITY TECHNOLOGY MARA
High School Diploma -
SMA HAJI MOHD YATIM
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