NURUL NAJHAH
TECHNICIAN
Kota Tinggi, Johor
Summary
Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
QA TECHNICIAN (INTERNSHIP)
SYNTURN (M) SDN BHD
01.2024 - 11.2024
- Conduct daily inspection by using different types of equipment such as micrometer, dial indicator, vernier caliper, smart scope, profile projector & vici vision machines
- Able to do program using Smart Scope & Keyence IM measuring machines
- Ensure products comply with company regulations and standards
- Investigate defects, identify root causes, and suggest improvements
- Assist in training new staff on quality procedures and standards
ADMIN
ARULA RESOURCES SDN BHD
08.2019 - 02.2022
- Efficiently managed administrative tasks, including data entry, file organization document processing, resulting in 20% reduction in processing time and increased productivity within the department
- Issuing request order for the required materials and services.
- Assisted in HR functions including recruitment, onboarding and maintenance of employee records
- Assisted HR on worker's timesheet
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
CLERK
NEW KHONG MOTOR SDN BHD
03.2018 - 08.2019
- Maintained filing system and organized customer documents for easy retrieval of information.
- In charge of organising the documentation of customers looking to purchase a motorbike
- Responsible to achieved sales target every month
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Sales Assistant
Watsons Personal Care Store
06.2017 - 03.2018
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Fielded customer questions to share information about products, availability, and pricing.
Operator
Dyson Manufacturing Sdn Bhd
01.2016 - 11.2017
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
DIPLOMA - MECHANICAL ENGINEERING
Politeknik Sultan Salahuddin Abdul Aziz Shah
Shah Alam, Selangor, Malaysia 03.2022 - 12.2024
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Lokman Hakim
01.2010 - 12.2014
Skills
- Microsoft Office
- Autodesk Inventor
- Auto-CAD
- Welding
- Problem-solving
- Quality control
- Documentation and reporting
- Deadline oriented
- Production Assistance
- Inventory oversight
Timeline
QA TECHNICIAN (INTERNSHIP)
SYNTURN (M) SDN BHD
01.2024 - 11.2024
DIPLOMA - MECHANICAL ENGINEERING
Politeknik Sultan Salahuddin Abdul Aziz Shah
03.2022 - 12.2024
ADMIN
ARULA RESOURCES SDN BHD
08.2019 - 02.2022
CLERK
NEW KHONG MOTOR SDN BHD
03.2018 - 08.2019
Sales Assistant
Watsons Personal Care Store
06.2017 - 03.2018
Operator
Dyson Manufacturing Sdn Bhd
01.2016 - 11.2017
SIJIL PELAJARAN MALAYSIA (SPM) - undefined
SMK Lokman Hakim
01.2010 - 12.2014
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