NURUL NABILA RINDIYANI BINTI MOHSEN
Customer Assistance / Customer Service
Kuching ,SARAWAK
Summary
To obtain a challenging career in other fields this will provide opportunities for personal growth in terms of management skills.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Cashier
FOODCOURT PLAZA MERDEKA
01.2020
Customer Service
SECRET RECIPE
01.2019 - 2021
- Provided excellent customer service by addressing inquiries promptly and knowledgeably.
- Increased repeat business through exceptional customer service and follow-up communications.
- Established and maintained client rapport by utilizing quality customer service.
- Delivered excellent internal and external customer service.
Digi Celcom Company
Customer Service Department
04.2023 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
Barista/Customer Service
KOOPBAIT MAJMAMAL KOMPLEK ISLAM
01.2021 - 01.2022
Education
SPM
SMK SEMERAH PADI
Kuching SarawakPentaksiran Tingkatan 3 - PT3
SMK SEMERAH PADI
Skills
Writing
Research
Productive
Phone skills
Fast learning
Good communication
discipline
References
DAHLIA, PUANG, Mother, 019-9279265
PROFILE
- IC NO: 010820-13-0660
- D.O.B: 20 OGOS 2001
- RACE: MALAY
- RELIGION: MUSLIM
- STATE: SARAWAK
- NATIONALITY: MALAYSIAN
- ADDRESS: NO 73 LOT 1394
ADVANTAGES
- Good communication
- Critical thinking - Analyzed and evaluate information because take an action.
- Negotiable - Able to negotiating between parties to get the best results.
- Willing to learn - willing to learn any new experiences in any type of work.
Timeline
Digi Celcom Company
Customer Service Department
04.2023 - 02.2025
Barista/Customer Service
KOOPBAIT MAJMAMAL KOMPLEK ISLAM
01.2021 - 01.2022
Cashier
FOODCOURT PLAZA MERDEKA
01.2020
Customer Service
SECRET RECIPE
01.2019 - 2021
Pentaksiran Tingkatan 3 - PT3
SMK SEMERAH PADI
SPM
SMK SEMERAH PADI