NURUL JANNAH MOKHTAR
HR EXECUTIVE (IR/ER)
Kajang
Summary
Experienced Human Resources professional skilled in aligning HR strategies with organizational objectives. Proven expertise in talent acquisition, employee relations, and performance management. Committed to fostering team collaboration and achieving tangible outcomes. Recognized for adaptability and dependability in fast-paced and ever-changing work environments.
Overview
13
13
years of professional experience
2013
2013
years of post-secondary education
Work History
HR Executive (IR/ER)
Nichicon (M) Sdn Bhd
01.2020 - Current
- Collaborated with managers to identify and address employee relations issues.
- Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
- Maintained up-to-date knowledge of employment laws, proactively investigating potential liabilities or risks within the organization.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Advised department managers on best practices in regard to labor relations, conflict resolution, and disciplinary actions.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- As a LMC Secretary for the matter of Union meeting and negotiation with Company Management related with Collective Agreement (CA) establishment.
HR Officer (Recruitment Cum Receptionist and GA)
Nichicon (M) Sdn Bhd
06.2014 - 01.2020
- Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Coordinated employee placements and administrative details.
- Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Assisted with writing job postings and job descriptions for boards.
Secretary to Managing Director
Nichicon (M) Sdn Bhd
09.2013 - 06.2014
- Facilitated productive meetings by preparing agendas, taking minutes, and following up on action items assigned to attendees.
- Maintained a professional atmosphere within the office space through careful organization and cleanliness standards enforcement.
- Proactively anticipated Managing Director's needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access
- Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
- Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.
- Answered high volume of phone calls and email inquiries.
- Handled confidential information in professional manner.
- Coordinated travel arrangements and bookings for executive staff.
- Collated and distributed agendas and minutes for all executive meetings.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained electronic filing systems and categorized documents.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Streamlined communication processes, resulting in faster response times to internal queries.
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Intern
Pusat Permata Pintar Negara UKM Bangi
07.2012 - 08.2012
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations
- Sorted and organized files, spreadsheets, and reports.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Enabled more organized inventory system by cataloging company assets.
- Streamlined data entry processes, significantly reducing manual errors.
- Facilitated smoother communication channels by organizing regular team meetings.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
Education
Bachelor - Office System Management
UiTM Kampus Puncak Alam
Sijil Pelajaran Tinggi Malaysia (STPM) - undefined
Sek Men Tinggi Kajang
Sijil Pelajaran Malaysia (SPM) - undefined
Sek Men Kebangsaan Jalan Bukit
Skills
- Microsoft Office
- Microsoft Project
- Employee relations
- Recruitment strategies
- Recordkeeping
- Labor law compliance
- HR recordkeeping
- Employee engagement
- Recruitment and hiring
- Human resources support
Coursework
- Administrative Office Management I, II & III
- Communication for Administrative Professionals I & II
- Management of Administrative Records I & II
- Administrative Office Procedures
- Integrated Software Applications
- Office Project Management
- Advanced Integrated Software Applications
- The Internet Web Design
- Administrative Database Management
- Human Resources Technology
- Human Resources Management
- Human Resources Development
Position Held
- UiTM Kampus Puncak Alam, Participant of Perbarisan SAF (Sukan Antara Fakulti), 2011, Participant of Referee for Handball in SAF (Sukan Antara Fakulti), 2011, Participant of Academic Talk: Development Tourism in Malaysia, 2011
- SEK MEN TINGGI KAJANG (STPM), Secretary of Persatuan Puteri Islam, 2008, Committee Member of Netball Society, 2008, Participant of Bulan Bahasa dan Kemerdekaan, 2008, Participant of Graduation Day, 2008, Rakan Exco Persatuan rakan Sebaya, 2008
- SEK MEN JALAN BUKIT (SPM), School Prefect, 2002, Committee Members of Sidang Redaksi Majalah Sekolah (SURIA), 2005 & 2006, Committee Member of Handball Society, 2006, Secretary of Persatuan Puteri Islam Malaysia, 2006
Personal Information
- IC Number: 891204-14-5608
- Age: 30
- Expected Salary: RM2500 and above (negotiable)
- Ethnicity: Malay
- Date of Birth: 12/04/89
- Nationality: Malaysian
- Marital Status: Married
Languages Proficiency
Excellent in speaking and writing, Good in speaking and writing, Basic
Awards
Dean’s List in Semester 5, 06/01/12
Timeline
HR Executive (IR/ER)
Nichicon (M) Sdn Bhd
01.2020 - Current
HR Officer (Recruitment Cum Receptionist and GA)
Nichicon (M) Sdn Bhd
06.2014 - 01.2020
Secretary to Managing Director
Nichicon (M) Sdn Bhd
09.2013 - 06.2014
Intern
Pusat Permata Pintar Negara UKM Bangi
07.2012 - 08.2012
Sijil Pelajaran Tinggi Malaysia (STPM) - undefined
Sek Men Tinggi Kajang
Sijil Pelajaran Malaysia (SPM) - undefined
Sek Men Kebangsaan Jalan Bukit
Bachelor - Office System Management
UiTM Kampus Puncak Alam
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