NURUL IZWANI MUSTAPA

• Responsible for the maintenance of the MBI Website, Microsites, and several subsidiary websites, including updating website content, optimizing graphics/images, databases, integration, and necessary improvements
• Supply high-quality products to clients
• Responsible for managing, monitoring, maintaining, and providing technical support for existing systems in MBI, as well as systems that have been or will be developed.
• Oversee third-party managed systems in MBI, which may later be transferred or handed over to MBI for management.
• Prepare project proposals and documentation for system implementation.
• Plan strategies for corporate application utilization.
• Ensure applications run smoothly and align with the company's objectives.
• Manage and administer SharePoint to enhance collaboration and document management.
• Develop and implement an E-learning system for the Center of Excellence (COE) to support training and knowledge sharing.

• Develop Recruitment System for HR department
• Responsible for the maintenance of the MBI Website, Microsites, and several subsidiary websites, including updating website content, optimizing graphics/images, databases, integration, and necessary improvements
• Supply high-quality products to clients
• Assist the technical team in resolving issues with computers, printers, and projectors when necessary
• Assist in resolving issues with M365 software such as Microsoft Office and staff emails at MBI

Programmer

• Developed and maintained the DBKL system.
• Gathered system requirements from DBKL customers.
• Performed system maintenance and development using Laravel.
• Conducted daily data validation to ensure data integrity and prevent conflicts.
• Designed and debugged functions for the DBKL water bill system using Laravel.
• Improved the system based on user feedback.
• Participated in the planning, development, and maintenance of multiple DBKL systems.
• Ensured all data and code were up to date and error-free, particularly for financial transactions involving DBKL users.
• Implemented the Laravel framework, integrated basic APIs, and utilized Git for version control.
• Assisted in maintaining the Oracle database and counter payment system.
• Planned and scheduled new requests while tracking project timelines.
• Managed task assignments among teammates, collected user data, and maintained documentation.
• Ensured all code was thoroughly tested and error-free before deployment.
• Analyzed user requirements, processes, and issues to automate, enhance, or develop new systems for DBKL.
• Defined system goals and objectives.
• Conducted needs assessments to identify opportunities for business process improvements.
• Developed user verification test plans and functional test plans based on system specifications.

• Company Overview: Gifu Japan
• Handle the daily orders of clients
• Supply high-quality products to clients
• Sustain and verify that the flower remains fresh
• Arrangement of flowers to create a stunning cutting
• Quality control in accordance with the customer's specifications
• Gifu Japan

• Company Overview: Kuala Lumpur
• Collaborate with divisions to support the Head of Department in design process, evolving, preserving, and upgrading the company's team webpage with pertinent current information
• Cooperate with superiors and coworkers to plan, design, develop, maintain, and update an internal staff database
• Configure and create a new table in MySQL
• Improved payroll processing system based on PHP/MySQL
• Plan, design, and develop the application system that the end user requires
• Debugging and assist end users on the first level support about any application and database application system issues
• Oversee the daily application software structure and database to ensure that the program runs smoothly and that storage to the database are performed on a regular basis
• Conducted the setup by securing the software's regular performance and account access
• Kuala Lumpur

• Company Overview: PWTC Kuala Lumpur
• Create HTML e-learning
• Produce a high-quality wireframe for the E-content stage, establish ERROR-FREE and ON-TIME HTML, evaluate, modify, and bundle the final product, and maintain complete and accurate paperwork and code filing
• Disclose T&L modules for online viewing on the Open University Malaysia websites for the advantage of students
• Inspect the source code accomplished by Desktop Publisher for bugs before running it
• Generate a FRAME-BY-FRAME visuals for the E-Learning system on the OUM webpages using Adobe Photoshop and Flash
• This module is primarily used to entice aspect students for interactive web lessons which do not depend on simple and static books
• Adherents printed text books/modules to online pdf/HTML versions that can be found on OUM E-Learning websites
• This OUM E-Learning website is geared towards PJJ students
• PWTC Kuala Lumpur

• Company Overview: Kuala Lumpur
• Conducting surveys and writing reports based on customer feedback on products and services
• Providing customers with clear instructions to resolve issues
• Rerouting customer calls to other departments when advanced solutions are needed
• Help TM customer handling issues relating to streamyx broadband
• Provides troubleshooting to customer through phone
• Kuala Lumpur