Nurul Husna Roslan
Human Resources Management
Kuala Lumpur,14
Summary
Seasoned Human Resources professional with extensive experience across diverse industries, leveraging over a decade of expertise to drive impactful HR outcomes. Having played pivotal roles in Accounts, Finance, Operations, and now specializing in HR within the Fintech domain, I bring a unique perspective to talent management and organizational development. Recognized for my ability to navigate complex challenges and deliver results, I am committed to fostering a positive work culture and empowering teams to reach their full potential. A strategic thinker and collaborative team player, I am passionate about driving lasting change and contributing to organizational success through innovative HR practices
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Senior Executive People & Operations
Finology Sdn Bhd
2 2023 - Current
- Lead the end-to-end recruitment process, including candidate sourcing, interviews, hiring, and participation in career fair events.
- Manage the application process for Foreign Knowledge Workers (FKWs), including renewals, special passes, and visas.
- Establish and maintain strong relationships with government bodies such as the Ministry of Human Resources (MOHR), Human Resources Development Fund (HRDF), Social Security Organization (Perkeso), Malaysia Digital Economy Corporation (MDEC), and others as required.
- Oversee and manage employee onboarding, off-boarding, and retention processes.
- Plan and execute employee engagement activities, company events, CSR initiatives, and branding events.
- Address employee requests, concerns, and provide counseling when necessary.
- Maintain accurate records of employees' leaves, medical information, and personal records.
- Review, update, and maintain proper filing of employee documents and databases.
- Assist in coordinating employee training and development programs.
- Support the Head of Department (HOD) in various areas of People and Operations as needed.
Financial Advisor
Savills (Malaysia) Sdn Bhd
12.2021 - 02.2023
- Provide financial, administrative, and clerical support to the organization.
- Manage all payment cycle activities, including accounts payable and receivable, in a timely and efficient manner.
- Maintain sub-company accounts for EPF Building and ensure accurate financial records.
- Assist in the administration of the company to ensure smooth and efficient operations.
- Implement basic accounting controls and improve current Standard Operating Procedures (SOP).
- Communicate with site staff regarding accounts payable or receivable document submission to headquarters.
- Issue invoices, credit notes (CN), and debit notes (DN) for rental, car park, utilities, deposits, late payment interest, and other ad-hoc works.
- Monitor accounts receivables aging to minimize debts, including credit control functions.
- Ensure accurate recording of all intercompany transactions.
- Update and monitor car park and rental deposit schedules.
- Assist in preparing car park and rental deposit refund documentation.
- Identify all items in bank movement to capture collections from debtors and payments to vendors.
- Liaise and manage relationships with all vendors, including those from the private and government sectors.
Senior Admin cum Human Resources
Twelve Empire Sdn Bhd
01.2019 - 06.2021
- Oversee daily office operations and serve as the HR coordinator for the company.
- Develop and implement policies and procedures to improve departmental operations and functions, including HR activities such as recruiting, employee relations, training, and development.
- Supervise the administrative department, streamline tasks, and maintain office-related systems and procedures.
- Manage the Document Management System (DMS) to receive, track, manage, and store documents.
- Manage office inventory and order office supplies when necessary.
- Plan and organize work units and groups, identify opportunities to partner with other departments, and achieve desired results.
- Utilize department tools and best practices to enhance effectiveness and efficiency.
- Contribute to the development of management reporting and planning systems and tools.
- Perform accounts receivable functions and manage vendor accounts.
- Work collaboratively with vendors to resolve service and maintenance issues, including handling complaints and feedback.
- Create meeting timelines, prepare and distribute meeting notifications, correspondence, and agenda materials.
- Establish working relationships with the Board of Directors, President, and committees through verbal, written, and electronic correspondences.
Senior Administrative cum Account
Greentech Ventures Sdn Bhd
08.2018 - 12.2018
- Manage sub-companies' accounts involved in agriculture and property, ensuring accurate financial records and reporting.
- Oversee day-to-day management of payment cycle activities, including payroll, purchase orders, invoices, and statements.
- Provide support to the finance department by tracking payments and expenditures, reconciling processed work, and comparing system reports to balances.
- Negotiate leases, manage contracts with tenants, and collect security deposits.
- Achieve financial objectives by collecting rents, paying bills, forecasting requirements, preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective action.
- Maintain properties by addressing tenant complaints, enforcing occupancy rules, inspecting vacant units, completing repairs, planning renovations, and contracting landscaping and snow removal services.
- Maintain building systems by contracting maintenance services and supervising repairs.
Admin cum Operation Executive
LSI Systems (M) Sdn Bhd
12.2015 - 12.2017
- Coordinate office activities and operations to secure efficiency and compliance with policies.
- Ensure purchasing systems and administration operate reliably and correctly.
- Expedite and monitor orders, provide updates, and coordinate with vendors and other departments as required.
- Manage the production of tender documentation and review for completion and accuracy.
- Liaise with stakeholders to ensure required documentation is available within allocated tendering time frames.
- Work in a fast-paced, dynamic environment alongside External and Internal Communications teams, Investor Relations, Government Affairs, Community Investment, and Marketing.
- Extend support to the Managing Director as required.
- Manage office inventory and order office supplies when necessary.
Retail Executive
MPH Bookstores Sdn Bhd
09.2014 - 10.2015
- Manage and handle all aspects of the assigned department, including merchandise display, inventory management, and customer service.
- Monitor and replenish merchandise and maintain standard displays according to company requirements.
- Understand market buying behavior and trends in the publishing industry to effectively meet customer needs.
- Perform daily inventory checks and generate reports to ensure accurate stock levels.
- Exercise knowledge of First In First Out (FIFO) inventory management principles and control obsolete stocks.
- Understand and implement processes for disposal and return of damaged stocks.
- Coordinate events for MPH bookstores nationwide, including planning, organizing, and executing promotional activities.
Management Trainee
MPH Bookstores Sdn Bhd
03.2014 - 08.2014
- Participate in a comprehensive management trainee program designed to develop leadership skills and industry knowledge.
- Receive personalized mentorship and guidance from experienced managers and leaders within the organization.
- Rotate through various business departments to gain a holistic understanding of our operations and processes.
- Engage in strategic planning sessions, meetings, workshops, and other learning opportunities to contribute ideas and insights.
- Collaborate with cross-functional teams on projects and initiatives to drive organizational growth and innovation.
- Demonstrate a proactive attitude and willingness to learn, adapt, and take on new challenges.
Operation Officer
RHB Banking Group
09.2013 - 02.2014
- Responsible in supporting daily operation; receiving, checking eligibility and processing Unit Trust documents
- Other duties included updating daily market prices in systems within the time required and submission approved documents via banking systems to Senior Support Team.
Education
Bachelor of Business Administration - BBA - Business, Management, Marketing, and Related Support Services
Universiti Teknologi MARA
09.2011 - 05.2013
Diploma of Business Study - Business, Management, Marketing, and Related Support Services
Universiti Teknologi MARA
07.2008 - 05.2011
Skills
Recruitment and Talent Acquisition
Employee Relations
Training and Development
HR Policy and Procedure Development
Performance Management
Employee Engagement
HRIS and Data Analysis
Conflict Resolution and Mediation
Communication and Interpersonal Skills
Adaptability and Flexibility
Timeline
Financial Advisor
Savills (Malaysia) Sdn Bhd
12.2021 - 02.2023
Senior Admin cum Human Resources
Twelve Empire Sdn Bhd
01.2019 - 06.2021
Senior Administrative cum Account
Greentech Ventures Sdn Bhd
08.2018 - 12.2018
Admin cum Operation Executive
LSI Systems (M) Sdn Bhd
12.2015 - 12.2017
Retail Executive
MPH Bookstores Sdn Bhd
09.2014 - 10.2015
Management Trainee
MPH Bookstores Sdn Bhd
03.2014 - 08.2014
Operation Officer
RHB Banking Group
09.2013 - 02.2014
Bachelor of Business Administration - BBA - Business, Management, Marketing, and Related Support Services
Universiti Teknologi MARA
09.2011 - 05.2013
Diploma of Business Study - Business, Management, Marketing, and Related Support Services
Universiti Teknologi MARA
07.2008 - 05.2011
Senior Executive People & Operations
Finology Sdn Bhd
2 2023 - Current